Juliana Gonzalez
Brawley,CA
Summary
Proven track record in enhancing customer experiences and streamlining operations, evidenced by roles at Olive Garden Restaurant and United Toyota. Excels in multitasking and team collaboration, significantly improving service efficiency. Skilled in cash handling and exceptional customer service, consistently meeting employer expectations without compromising quality. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
year of professional experience
Work History
Server/Cocktail Bartender
Olive Garden Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Receptionist
United Toyota
02.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Compiled information from files and research to satisfy information requests.
- Scheduled office meetings and client appointments for staff teams.
Education
High School Diploma -
Imperial High School
Imperial, CA06.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Time management abilities
- Team Collaboration
- Excellent Communication
- Team Leadership
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Server/Cocktail Bartender
Olive Garden Restaurant
08.2023 - Current
Receptionist
United Toyota
02.2023 - 08.2023
High School Diploma -
Imperial High School