Brigitte Shoumake
Tuscaloosa
Summary
Highly motivated and compassionate individual, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Cocktail Bartender
Baumhower's Victory Grille
Tuscaloosa, AL
09.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new servers on menu knowledge and service protocols.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Medical Assistant Extern
Urgent Care For Children
Tuscaloosa, AL
08.2024 - 08.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Prepared examination rooms, ensuring compliance with safety and cleanliness standards.
- Conducted vital sign assessments and documented results accurately in patient charts.
- Obtained client medical history, medication information, symptoms, and allergies.
Bartender
Twelve25
Tuscaloosa, AL
08.2023 - 04.2025
- Provided exceptional customer service, resolving issues promptly and professionally.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Developed promotional drink specials, increasing customer engagement during peak hours.
- Collaborated with management to improve operational workflows and streamline processes.
- Monitored compliance with liquor laws and regulations, minimizing risk for establishment.
- Served high customer volumes during special events, nights, and weekends.
Retail Sales Associate
Walmart
Troy, AL
03.2020 - 05.2023
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor to ensure optimal product visibility.
- Collaborated with team members to restock shelves and manage inventory efficiently.
- Operated point-of-sale system, processing transactions accurately and swiftly.
- Trained new associates on store policies, procedures, and customer service protocols.
- Resolved customer complaints promptly, fostering loyalty and positive store reputation.
Education
Bachelor of Health Science - Health Science
Liberty University
Lynchburg, VA05-2027
Skills
- Vital Signs Measurement
- Patient Preparation
- CPR and First Aid
- Memory retention
- Cash handling
- Guest engagement
- Exceptional customer service
- Strong work ethic
- Sales expertise
- Guest relations management
Certification
- CPR and BLS
- Suicide Prevention
- Community Health Worker
- Mental Health First Aid
Interests
I have a passion for exploring, which translates well into my love for research and discovery. My curiosity drives me to constantly learn and grow, both in my professional and personal life.
Timeline
Server/Cocktail Bartender
Baumhower's Victory Grille
09.2024 - Current
Medical Assistant Extern
Urgent Care For Children
08.2024 - 08.2025
Bartender
Twelve25
08.2023 - 04.2025
Retail Sales Associate
Walmart
03.2020 - 05.2023
Bachelor of Health Science - Health Science
Liberty University