Kadian Carson
Farmingville,USA
Summary
Dynamic healthcare professional with a strong foundation in patient care and management. Proven ability to coordinate meal services and manage team dynamics, ensuring operational efficiency and high patient satisfaction.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Dietary Server
NYU Langone Hospitals
Mineola, New York
04.2024 - Current
- Delivered meals to patients following dietary guidelines and preferences.
- Coordinated with kitchen staff to ensure timely meal service.
- Assisted in meal preparation and plating for patient presentations.
- Communicated patient needs and feedback to nursing staff promptly.
- Ensured compliance with health and safety regulations in food handling.
- Maintained cleanliness and organization of dining areas and food service stations.
Assistant Manager
AHRC Nassau
Freeport, USA
12.2020 - Current
- Assisted General Manager with operational tasks
- Hire, train, schedule and manage employees in daily tasks
- Cultivated customer relationships and resolved service needs to enhance satisfaction
- Oversaw purchasing, inventory, maintenance, and operational functions to ensure smooth operations
- Formulated strategies to improve workplace efficiency and achieve organizational goals
- Liaise between managers, customers and employees
- Acted as acting General Manager (GM) during GM's absence.
Supervisor
Family Residences and Essential Enterprises, Inc.
Oakdale, USA
01.2023 - 01.2025
- Oversees the operations of group homes and personnel. Reviews and monitors program data collection;
- Oversees and monitors client finances.
- Monitors all client medical charts.
- Performs duties of Residential Supervisor, as needed.
- Prepares work schedule and reviews time cards.
- Attends staff meeting, providing input and ideas.
- Oversees the maintenance of group home and Center vehicles. Maintains inventory of resident clothing needs;
- Maintains communication with family and friends of clients. Attends quarterly and annual meetings with residents;
- Oversees the purchase of group house supplies and equipment. Attends prescribed training on programs;
- Attends applicant interviews and performance evaluations; Transported residents to various destinations.
- Responds to emergency situations as needed.
- Performed various related duties to support team operations and enhance service delivery..
Medical Assistant
Progressive Surgical Care, PLLC
New Hyde Park, USA
10.2023 - 02.2024
- Measure patients' vital signs, such as their blood pressure and weight.
- Administered injections and medications as directed by physicians, ensuring compliance with state laws.
- Assisted physicians during patient examinations to ensure thorough assessments.
- Administered injections or medications under physician supervision and according to state law.
- Interview patients and record their medical history.
- Schedule patient appointments.
- Prepared and maintained medical equipment and supplies for surgeries, contributing to efficient procedural workflows.
CDPAP Aide
Homewatch CareGivers
Westbury, USA
10.2017 - 03.2022
- Provided assistance with personal care tasks, home health aide tasks, and skilled nursing tasks as directed by the consumer or their representative.
- Provided daily personal care and assistance to clients in their homes.
- Administered medications and monitored client health conditions regularly.
- Assisted with meal preparation and ensured dietary needs were met.
Direct Support Professional
Cpnassau
Levittown, USA
12.2019 - 12.2021
- Administers medications to individuals as assigned.
- Observes individuals for any changes in behavior or health that may have resulted from medication administration.
- Ensures individuals are dressed neatly and appropriately and are groomed at all times.
- Assists and encourages individuals to care for immediate personal needs such as toileting, washing their hands, and eating.
- Prepares nutritional meals based on individual needs and preferences.
- Motivated individuals to engage in daily activities to foster independence. to assist in the preparation of meals and snacks as appropriate to their individual plan and behavior plan.
- Keeps residence - both interior and exterior - and resident personal space clean, organized, and tidy and encourages them to participate in home beautification and upkeep as appropriate according to their individual plans.
- Taught individuals essential life skills, including household chores and personal care tasks, tailored to their individual plans.
Customer Service Representative
Petco
Garden City, USA
03.2016 - 12.2019
- Addressed customer concerns and resolved complaints and returns to enhance customer experience
- Communicating with customers in-person, through email or chat, over the phone or on social media
- Collaborated with sales team to develop effective strategies for addressing customer complaints
- Reviewing customer accounts and transactions while resolving issues
- Working with a sales team to create better methods to address customer complaints
- Processed customer orders accurately, calculating charges and processing payments
- Evaluated customer satisfaction through surveys
- Referred customers to superiors for assistance
Senior party hostess
Chuck E. Cheese
Hempstead, USA
11.2015 - 12.2016
- Coordinated all aspects of birthday parties, including event setup and breakdown, activity timelines, parent communication to assess needs, post-party customer service surveys, guest experience monitoring, and complaint troubleshooting
- Conducted new employee onboarding regarding process and systems orientation, customer communication systems, and hospitality standards while administering ongoing training of existing team members.
- Verified children, parents, and guardians upon entrance and exit at the Kid-Check Safety Station.
- Managed phone system by coordinating reservations, addressing special customer requests, and providing general business information
Education
High school diploma -
Uniondale High School
Uniondale, NYSkills
- Meal service coordination
- Dietary compliance
- Nutritional analysis
- Food safety
- Nutrition knowledge
- Patient Care
- Patient assessment
- Vital signs measurement
- Documentation review
- Patient support
- Direct support
- Home Care
- Nursing
- Hospital Experience
- Management
- Supervisory experience
- Assistant manager
- Food inventory management
- Record management
- Food presentation
- Windows
- Vital signs measurement
Certification
- Phlebotomy, 10/01/20, Present
- CPR Certification
- Certified EKG Technician, 10/01/20, Present
Timeline
Dietary Server
NYU Langone Hospitals
04.2024 - Current
Medical Assistant
Progressive Surgical Care, PLLC
10.2023 - 02.2024
Supervisor
Family Residences and Essential Enterprises, Inc.
01.2023 - 01.2025
Assistant Manager
AHRC Nassau
12.2020 - Current
Direct Support Professional
Cpnassau
12.2019 - 12.2021
CDPAP Aide
Homewatch CareGivers
10.2017 - 03.2022
Customer Service Representative
Petco
03.2016 - 12.2019
Senior party hostess
Chuck E. Cheese
11.2015 - 12.2016
High school diploma -
Uniondale High School