Tylene James

• Provided exceptional customer service, ensuring a positive dining experience for all patrons.
• Handled customer inquiries and complaints professionally, fostering guest satisfaction and loyalty.
• Managed multiple tables simultaneously, demonstrating efficiency during peak hours.
• Recommended menu items based on customer preferences, enhancing upselling opportunities.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Learned duties for various positions and provided backup at key times.
• Assisted in inventory management and restocking merchandise as needed.
• Processed refunds and exchanges in accordance with company policy.
• Performed cash, card, and check transactions to complete customer purchases.
• Stock merchandise
• Unload truck
• Work fitting room

* Worked as a host, food runner, cook, and server *

• Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
• Managed multiple tables efficiently, prioritizing guest needs and optimizing service flow.
• Greeted and seated guests, ensuring positive first impressions and smooth dining experiences.
• Managed reservation systems, optimizing table turnover and guest flow during peak hours.
• Assisted kitchen staff by coordinating orders and maintaining organized workflow during peak hours.
• Delivered food efficiently to tables, ensuring timely service and customer satisfaction.
• Prepared high-quality dishes according to menu specifications and customer preferences.
• Operated kitchen equipment safely and efficiently, ensuring compliance with health standards.

• Ensured cleanliness and sanitation in assigned areas
• Dust, vacuum, sweep, mop

(bathrooms, kitchens, living rooms, bedrooms, storages, and garages)

• Cleaned residential , offices, construction, rentals, and more
• Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
• Delivered quality customer service to address urgent needs and cleaning requests.

• Processed customer transactions efficiently using POS systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained accurate cash drawer balances throughout shifts.
• Helping customers unload groceries at their car
• Pulling shopping carts from outside the store to inside the store

*Also worked as a cashier and food runner*

• Greeted and seated guests, ensuring a warm and welcoming environment.
• Managed reservation systems to optimize seating arrangements and guest flow.
• Implemented procedures to improve wait times and guest satisfaction levels.
• Take Togo orders over the phone and pack them
• Expo/ run food to deliver to customers