Lauren Holton
Columbia,South Carolina
Summary
Motivated Server/Cocktail Bartender with 5 years experience in the Food and Beverage industry, including a variety of style of restaurants. Personable, professional, and knowledgeable while maintaining different restaurants standards and expectations. Exceptional at developing personable relationships with guests that encourage their return to to an establishment.
Overview
3
3
years of professional experience
Work History
Server/Cocktail Bartender
Coa Agaveria Y Cocina
01.2024 - Current
- Performed average of $1,000-$2,000 worth of sales during dinner shifts during high-volume periods while adhering to restaurants standards of service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Server/Cocktail Bartender
Home Team BBQ
08.2021 - 12.2023
- Performed average of $1,000-$3,000 worth of sales during lunch and dinner shifts during high-volume periods while adhering to standards of services.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Head Hostess
Cola's Restaurant
03.2021 - 11.2021
- Managed an average of about 20-50 phone calls a shift from guests interested in reservation availability, to-go orders, or concerns about their overall dining experience.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
Education
High School Diploma -
Sumter High School
Sumter, SC06.2020
Skills
- Strong Work Ethic
- High-volume dining
- Hospitality service expertise
- Guest Engagement
- Dining area maintenance
- Teamwork and Collaboration
- Excellent Communication
Timeline
Server/Cocktail Bartender
Coa Agaveria Y Cocina
01.2024 - Current
Server/Cocktail Bartender
Home Team BBQ
08.2021 - 12.2023
Head Hostess
Cola's Restaurant
03.2021 - 11.2021
High School Diploma -
Sumter High School
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