Successful Counter Manager ready for a new position where talents can be properly utilized. Dedicated to achieving all sales results with a passion for products. Results-driven, personable, and developing effective concepts to promote business.
Overview
10
10
years of professional experience
Work History
Estee Lauder Counter Manager
Macy's Santa Ana
Santa Ana
03.2023 - Current
Responsible for driving sales, sales per hour, daily, weekly, monthly sales goals, and barometer
Responsible for remembering all product knowledge information about Estee Lauder and other brands
Open and closing registers, deposit bag, cash office, adding money to register
Counter manager, waste management, stock, signage, visual display, make overs, guiding team with information
Help with customer service standards, analyzing and resolving problems when needed, and educate them
Handling events, master classes, gift with purchase spring summer and fall, beauty playground, my client, credit app, bronze accounts, manager meetings.
Prestige beauty
Macy's Temecula
Temecula
03.2022 - 01.2023
Responsible for all prestige brands that include Beauty and Fragrance
Responsible for remembering all product knowledge information about each brand
Open and closing registers, deposit bag, cash box, adding money to register
Counter manager, bops, destroy in field, Stock
Help with customer service standards, analyzing and resolving problems
Help Customers find what they need and educate them on product
Give away Promotional gift, Gift with purchase, samples, Gift cards, Rewards.
Manager
2Bella Boutique
Laguna Beach, CA
04.2019 - 01.2022
Managed various responsibilities including organizing schedules and coordinating fulfillment and inventory for FedEx.
Managing a team of employees by holding them accountable to employee standards and guidelines, constantly recruiting, and training.
Managed the cash register and conducted deposits at various bank locations
Exceeded sales goals on an hourly, daily, weekly, monthly, and yearly basis.
Successfully launched and established 5 additional storefronts in California, increasing the overall count to 9.
Number 1 in sales.
Manager
Venom Productions
06.2014 - 04.2019
Marketing strategy for Anheuser-Busch
Southern, Central, Northern California accounts
On and off premise activations, Vendor demo, Dry demo, Wet demo
Tips Certifications
Entertainment partner service.
Manager/ Product Specialist
BMW USA LLC
06.2014 - 04.2019
Part of a team responsible for revolutionizing the car buying experience through information, education, and referrals
Provided extensive customer-oriented product knowledge while explaining product features
Responsible for lead generations and promotion of sales across 23 southern California dealerships
ADP Payroll
Stock inventory, make and model and year
Enhanced the retail merchandising strategy for BMW to elevate the brand experience