Candace Parker

• Resolved customer complaints by identifying problems, suggesting solutions and implementing corrective action.
• Provided passenger assistance, collected fares and offered schedule and route information.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Operated with safety and skill to avoid accidents and delays.

Assisted Terminal manager with customer service. Dispatching, supervising, and training.

• Assisted operations manager with planning of routine operations and special projects.
• Provided administrative support with accurate document preparation and data entry.
• Assisted with facility scheduling and customer service.
• Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Educated staff on organizational mission and goals to help employees achieve success.