Candace Pierre
Arlington,VA
Summary
Detail-oriented Compliance Officer dedicated to enhancing policies and procedures across all business areas. With a hardworking and driven nature, takes a quality-focused and proactive approach to work. Leveraging 6 years of experience in the in-house legal services industry, committed to ensuring compliance and fostering a culture of excellence within the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Policy and Compliance Officer
Navy Federal Credit Union
03.2021 - Current
- Offered expert advice to management and operating units on the requirements of applicable laws and regulations using written analyses, reports, and oral communication
- Mitigated legal risks by proactively identifying gaps in existing policies and recommending improvements.
- Evaluated new regulations for potential impact on business operations, taking proactive measures to ensure readiness for implementation.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Evaluated and selected resources for the compliance library, including procedural policies related to regulatory standards such as UDAAP, FDCPA, ECOA, TILA, FCRA, RESPA, TCPA and state collections laws.
Senior Data Privacy Analyst
Government Employees Insurance Company (GEICO)
08.2020 - 03.2021
- Managed adequacy of processes and systems in supporting privacy projects aligned with regulatory requirements, including GDPR and CCPA.
- Identified and addressed privacy compliance vulnerabilities and risks, implementing effective corrective action plans for resolution of issues
- Utilized Data Loss Prevention (DLP) tools to monitor and investigate privacy incident reports, while also delivering comprehensive training to internal auditors on the DLP process.
- Addressed all requests through the Consumer Privacy Portal within legal timeframes to ensure compliance with data access and deletion requirements
- Communicated privacy research findings to management through reports and monthly meetings, while presenting analysis to stakeholders which included regional audiences.
Compliance and Regulatory Analyst
Government Employees Insurance Company (GEICO)
01.2019 - 08.2020
- Conducted analysis on incoming regulations and insurance legislation such as the Fair Credit Reporting Act (FCRA) and the Americans with Disabilities Act (ADA), ensuring adherence to countrywide underwriting processes.
- Collaborated with regional offices, IT, legal and staff departments to assess existing systems, rules and policy directives
- Conducted thorough research on relevant authorities to provide written and oral advice and recommendations regarding company compliance issues
- Oversaw the successful implementation of 25+ project initiatives, ensuring alignment with state reforms and business innovations
- Performed monitoring and controls to identify and manage non-compliance risks
Paralegal
The Law Offices of Schantz and Schantz
07.2018 - 01.2019
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Legal Intern, Civil Rights Division
Massachusetts Office of the Attorney General
08.2016 - 12.2016
- Collaborated with the Associate Attorney General by providing assistance in advocating for civil rights and liberties of citizens through contract reviews, policy analysis, legislative research, and factual investigations
- Identified and investigated complaints involving civil rights violations pertaining to housing and employment such as sexual, racial, and age discrimination
- Performed comprehensive evaluations on the potential legal and departmental risks connected to accepting and litigating new cases, sharing findings in weekly department meetings.
- Conducted in-depth research on state and Federal law to provide necessary legal support for ongoing litigations
Legal Fellow / Certified Student Attorney
Harvard Legal Aid Bureau
05.2016 - 08.2016
- Provided legal representation for indigent clients in a variety of domestic relations cases such as divorce, legal separation, custody, and placement.
- Conducted consultations with prospective clients to analyze legal positions, evaluate possible assets and liabilities, while fostering professional connections that support client aspirations.
- Created various legal documents for different stages of litigation, such as petitions, discovery documents, motions, court orders, and client memos.
- Successfully resolved complex disputes through negotiation of 5 settlement contracts involving property rights and asset division.
Education
Master of Business Administration (MBA) -
Nova Southeastern University
Davie, FL12.2020
Juris Doctor (JD) -
New England Law | Boston
Boston, MA05.2017
Bachelor of Arts - Political Science
University of Central Florida
Orlando, FL05.2014
Skills
- Compliance Monitoring
- Risk Management
- Project Coordination
- Legal Research
- Process Implementation
- Agile Project Management
Certification
- Licensed Attorney (Maryland), 2017
- NCCO - NAFCU Certified Compliance Officer, 2021
- CIPP/US - Certified Information Privacy Professional, in progress
Timeline
Senior Policy and Compliance Officer
Navy Federal Credit Union
03.2021 - Current
Senior Data Privacy Analyst
Government Employees Insurance Company (GEICO)
08.2020 - 03.2021
Compliance and Regulatory Analyst
Government Employees Insurance Company (GEICO)
01.2019 - 08.2020
Paralegal
The Law Offices of Schantz and Schantz
07.2018 - 01.2019
Legal Intern, Civil Rights Division
Massachusetts Office of the Attorney General
08.2016 - 12.2016
Legal Fellow / Certified Student Attorney
Harvard Legal Aid Bureau
05.2016 - 08.2016
Master of Business Administration (MBA) -
Nova Southeastern University
Juris Doctor (JD) -
New England Law | Boston
Bachelor of Arts - Political Science
University of Central Florida
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