Candace VanderPlas
Templeton,CA
Summary
Conscientious Healthcare and Law Enforcement professional offering over 45 years of experience in fast-paced settings. Positive and upbeat with excellent communication skills. Patient & victim focused that brings extensive experience in the medical setting as well as evidence and property room management, supporting physicians, nurses and other healthcare staff, peers, police officers and outside agencies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Clinical Staff Assistant
Coastal Pines Medical Group
02.2022 - Current
- Assisted providers with pre- and post-op appointments and procedures.
- Maintained a high level of accuracy when entering patient data into electronic health records, ensuring that all information was up-to-date and easily accessible for clinical staff during consultations.
- Aided clinical staff in meeting documentation requirements by transcribing notes from meetings, consultations, or other relevant sources accurately and promptly.
- Demonstrated flexibility in adapting to changing clinic needs, often taking on additional responsibilities during busy periods or staffing shortages.
- Boosted team morale by fostering a collaborative atmosphere among the clinical staff while also respecting individual work styles and preferences.
- Increased efficiency of medical supply inventory management through regular monitoring and reordering when necessary.
- Assisted in the implementation of new technology solutions to improve the overall efficiency and effectiveness of clinical staff workflows.
Emergency Medical Technician Basic
French Hospital Medical Center
10.1994 - 12.2021
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Monitored vital signs continuously throughout their emergency department stay, identifying subtle changes that could indicate a worsening condition or potential complications requiring intervention by more qualified medical personnel.
- Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
- Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available.
- Participated in ongoing training sessions and workshops, staying up-to-date on best practices in emergency medical care.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Provided emotional support to distressed patients during high-stress situations, fostering trust between the EMT team and those receiving care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Performed CPR on unresponsive patients, increasing survival rates in critical situations.
- Utilized standard precautions when dealing with potentially infectious materials or hazardous substances, promoting a safe working environment for all personnel involved in emergency situations.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Observed patient behavior to report changes to medical personnel.
- Assisted with lifting and moving patients.
Evidence Technician
Paso Robles Police Department
03.2006 - 05.2010
- Promoted a positive work environment within the department by maintaining open lines of communication with colleagues and supervisors, discussing successes and challenges as they arose.
- Increased efficiency in evidence processing by implementing a streamlined system for cataloging and storing items.
- Enhanced accuracy of case files by meticulously documenting all evidence received, examined, and released.
- Achieved timely submission of forensic samples to laboratories for further evaluation, expediting case progress towards resolution.
- Demonstrated commitment to professional development through participation in relevant workshops, conferences, and training courses focused on industry best practices.
- Contributed to positive relationships with external agencies by promptly responding to requests for information or assistance related to specific cases.
- Safeguarded the integrity of sensitive materials by maintaining proper temperature controls within storage facilities, eliminating potential contamination risks.
- Upheld high standards of professionalism when interacting with victims, witnesses, and other members of the public during investigations.
- Streamlined workflow within the department by collaborating effectively with colleagues, sharing knowledge, and providing backup when needed.
- Facilitated accurate record-keeping through diligent use of computerized systems designed for tracking evidence movement throughout its lifecycle.
- Contributed to the continuous improvement of departmental processes by actively participating in discussions aimed at identifying potential areas for enhancement.
- Reduced backlog of unprocessed evidence by consistently prioritizing tasks based on urgency and importance.
- Maintained secure chain of custody for all items by diligently following established protocols for handling and transferring evidence.
- Ensured compliance with departmental policies and procedures through regular audits of evidence storage areas, identifying issues that needed resolution.
911 Emergency Dispatcher
Porterville Police Department
06.1992 - 10.1994
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
- Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
- Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Read system maps and caller information, and documented details in system.
- Promoted a professional work environment by adhering to strict confidentiality policies and maintaining sensitive information securely.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Strengthened teamwork among dispatch staff through collaboration on complex cases requiring coordinated efforts from multiple agencies.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Continuously updated knowledge of changing policies, procedures, and technologies within the 911 Emergency Dispatcher field through ongoing professional development opportunities.
- Collaborated with supervisors to identify areas of improvement within departmental procedures, leading to enhanced operational efficiency.
- Assisted in the development of new training programs for incoming 911 Emergency Dispatchers to enhance performance levels.
- Served as a mentor for newly hired dispatchers, offering guidance and support throughout their training process to ensure seamless integration into the team.
- Monitored Police and Fire radios to provide assistance to responding personnel.
Jailer
Fillmore County Sheriff Department
02.1992 - 04.1992
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
- Conducted thorough searches of cells, common areas, and visitors'' belongings according to established security procedures preventing contraband entry into the jail facility.
- Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
911 Emergency Dispatcher
Porterville Police Department
09.1989 - 01.1992
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
Education
Associate of Science - Criminal Justice
Ashworth College
Norcross, GA01.2011
Skills
- HIPAA Compliance Knowledge
- Critical Thinking Capacity
- Stress Management Strategies
- Professionalism and Ethics
- Patient Confidentiality Maintenance
- Detail-oriented approach
- Conflict resolution techniques
- Resourcefulness and Initiative
- Time Management Competence
- Organizational Skills Excellence
- Reliable team player
- Direct Patient Care
Certification
P.O.S.T. Certifications:
P.O.S.T Certified Arrest PC 832
P.O.S.T. Certified Crime Scene Investigator
P.O.S.T. Certified Evidence & Property Room Management
P.O.S.T. Certified Communications Training Officer
P.O.S.T. Certified Public Safety Dispatcher
Additional Certifications / Certificates of Attendance:
Tulare County Sexual Assault Counselor
San Luis Obispo County RISE Sexual Assault & Domestic Violence Counselor
Crisis/Hostage Negotiations
Dealing with Aggressive Behavior
Graffiti Investigation
Missing Persons
Timeline
Clinical Staff Assistant
Coastal Pines Medical Group
02.2022 - Current
Evidence Technician
Paso Robles Police Department
03.2006 - 05.2010
Emergency Medical Technician Basic
French Hospital Medical Center
10.1994 - 12.2021
911 Emergency Dispatcher
Porterville Police Department
06.1992 - 10.1994
Jailer
Fillmore County Sheriff Department
02.1992 - 04.1992
911 Emergency Dispatcher
Porterville Police Department
09.1989 - 01.1992
Associate of Science - Criminal Justice
Ashworth College
P.O.S.T. Certifications:
P.O.S.T Certified Arrest PC 832
P.O.S.T. Certified Crime Scene Investigator
P.O.S.T. Certified Evidence & Property Room Management
P.O.S.T. Certified Communications Training Officer
P.O.S.T. Certified Public Safety Dispatcher
Additional Certifications / Certificates of Attendance:
Tulare County Sexual Assault Counselor
San Luis Obispo County RISE Sexual Assault & Domestic Violence Counselor
Crisis/Hostage Negotiations
Dealing with Aggressive Behavior
Graffiti Investigation
Missing Persons
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