Candace Warrick
Fort Collins,CO
Summary
Accomplished General Manager and Lead Bartender with over a decade of experience in customer service and staff management, notably at Tony's Bar & Grill. Excelled in mixology and suggestive selling, driving sales growth and enhancing client satisfaction. Proven track record in fostering team performance and leveraging inventory management skills for operational efficiency.
Overview
7
7
years of professional experience
Work History
Lead Bartender
Tony's Bar & Grill
05.2023 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
General Manager
The Bar District
09.2020 - 05.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant General Manager
C.B. & Potts
02.2018 - 03.2020
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Unfortunately closed due to Covid 19.
Lead Bartender
Carrabbas Italian Grill
04.2017 - 05.2019
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
Education
Associate of Science - Health Sciences
South College
Knoxville, TNHigh School Diploma -
Grainger High School
Rutledge, TN05.2015
Skills
- Customer Service
- Staff Management
- Suggestive Selling
- Inventory
- Mixology
- 7 years of Bartending Experience
- 10 years of Customer Service Experience
- Bartending skills range from casual to high volume nightclub environment
Timeline
Lead Bartender
Tony's Bar & Grill
05.2023 - Current
General Manager
The Bar District
09.2020 - 05.2023
Assistant General Manager
C.B. & Potts
02.2018 - 03.2020
Lead Bartender
Carrabbas Italian Grill
04.2017 - 05.2019
Associate of Science - Health Sciences
South College
High School Diploma -
Grainger High School
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