Summary
Work History
Education
Skills
Timeline
References
Overview
CANDACE WILT

CANDACE WILT

Sharpsburg,MD

Summary

Well spoken, self-motivated professional with expertise in expanding network connections. Specializes in developing new territories and discerning customer needs to deliver solutions. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Work History

Team Member

Target
Hagerstown, MD
08.2023 - 11.2023
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Produced thorough, accurate and timely reports of project activities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Stayed informed of company and store updates from leadership.

Loan Consultant

Lendmark Financial Services
Martinsburg, WV
08.2022 - 08.2023
  • Gathered and documented client financial information and application details meeting lending requirements and accurately representing client status.
  • Built relationships with clients and used knowledge of consumer marketplace, products and finance to fully understand clients' personal plans and introduced suitable loan services.
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Sold and educated customers on available insurance products.
  • Collected past due loans, keeping credit and collateral exceptions within policy ranges.
  • Tracked and managed new leads and followed up on referral business.
  • Improved loan applications and documentation by informing applicant of all requirements.

Diamond and Jewelry Consultant

James Allen
Frederick, MD
02.2022 - 08.2022
  • Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Answered customer questions and took orders.
  • Increased value to clients through product knowledge.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Account Representative

Mariner Finance
Germantown, MD
02.2021 - 02.2022
  • Reviewed accounts for delinquencies and other ongoing issues.
  • Received and processed client payments, and updated accounts.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Routinely contacted account holders with balances over 30-60 days past due to resolve delinquencies.
  • Observed all corporate and federal regulatory policies in terms of data security, privacy and confidentiality.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

Team Member /Barista

Target
Frederick, MD
07.2017 - 02.2021
  • Operated cash register, collected payments and provided accurate change.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Accepted, processed and filled orders quickly and accurately.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Assisted in managing 6 or more team members, including scheduling, training and conflict resolution.

Education

High School Diploma -

Penn Foster Career School, Scranton, PA
05.2017

Skills

  • Payment management
  • Customer Service
  • Credit and collections
  • Customer relationship management
  • Sales expertise
  • Customer relations
  • POS systems
  • Cash drawer balancing
  • Payment processing
  • Bank deposits
  • Up-selling
  • Credit card transactions
  • Team player
  • Friendly, positive attitude
  • Time management
  • Troubleshooting
  • People skills
  • Computer skills

Timeline

Team Member - Target
08.2023 - 11.2023
Loan Consultant - Lendmark Financial Services
08.2022 - 08.2023
Diamond and Jewelry Consultant - James Allen
02.2022 - 08.2022
Account Representative - Mariner Finance
02.2021 - 02.2022
Team Member /Barista - Target
07.2017 - 02.2021
Penn Foster Career School - High School Diploma,

References

References available upon request.

Overview

6
6
years of professional experience

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CANDACE WILT