Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CANDELA CUESTA PUENTE

Unionville,CT

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics and behavior management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Special Needs Bus Monitor

M&j Transportation
08.2023 - Current
  • Provided one-on-one support for students with specific needs, enhancing their overall comfort and well-being during transportation.
  • Executed emergency response by employing established protocols and medical guidelines.
  • Supported emergency preparedness efforts by participating in drills and maintaining knowledge of emergency procedures.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Head Hostess

Puente Pub
02.2023 - 04.2024
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and fostering open communication among team members.
  • Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.

Head Food Runner/ Head Hostess

El Santo
05.2022 - 02.2023
  • Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
  • Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
  • Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
  • Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.

Server

Lemongrass Asian Grill
01.2021 - 05.2022
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Answered customers' questions, recommended items, and recorded order information.

Dispatcher

KM0 Truck Company
01.2019 - 12.2020
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Education

High School Diploma -

Farmington High School
Farmington, CT
06.2023

Skills

  • Bilingual fluency (Spanish & English)
  • Behavior Management
  • Customer Satisfaction
  • Organization
  • High-volume dining
  • Memory retention

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Special Needs Bus Monitor

M&j Transportation
08.2023 - Current

Head Hostess

Puente Pub
02.2023 - 04.2024

Head Food Runner/ Head Hostess

El Santo
05.2022 - 02.2023

Server

Lemongrass Asian Grill
01.2021 - 05.2022

Dispatcher

KM0 Truck Company
01.2019 - 12.2020

High School Diploma -

Farmington High School

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CANDELA CUESTA PUENTE