Candi Aikens
SAGINAW
Summary
Detail-oriented professional with a strong background in patient scheduling and vital signs monitoring. Committed to enhancing patient experiences through effective communication and teamwork.
Overview
10
10
years of professional experience
Work History
PCT/Radiology Scheduler
Texas Health Resources Southwest
Fort Worth, TX
06.2025 - Current
- Executed appointment scheduling for patients through electronic health record systems, ensuring accurate and timely management of patient flow.
- Analyzed patient flow processes and coordinated with medical staff to increase appointment availability and efficiency.
- Provided detailed explanations to patients about scheduling policies and procedures to improve overall experience.
- Coordinated daily appointment schedules to optimize time management and streamline workflow.
- Facilitated seamless transitions by swiftly adjusting to changes in scheduling software and office policies.
- Handled high call volumes effectively to ensure seamless communication and maintain high standards of customer service for internal staff and external callers.
- Promoted a supportive work culture through the development of strong connections with colleagues throughout the facility.
PCT
Texas Health Harris Methodist Hurst-Euless-Bedford
BEDFORD, TX
08.2020 - 06.2025
- Conducted detailed monitoring of vital signs, promptly informing nursing staff of any alterations.
- Supported patients in daily living activities, promoting overall well-being and satisfaction.
- Ensured patient rooms remained clean and organized, fostering a safe and welcoming environment.
- Collaborated with multidisciplinary healthcare professionals to enhance individualized patient care strategies.
- Conducted continuous monitoring of vital signs and informed nursing staff of alterations to ensure swift medical action when required.
- Enhanced patient experiences by providing empathetic and focused healthcare services.
PCT
Texas Health Presbyterian Hospital Dallas
Dallas, TX
12.2016 - 08.2020
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
CNA
University Heights Health & Living Community
Greenwood, IN
10.2015 - 08.2016
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents.
- Educated residents on health management and wellness practices to promote independence.
Education
PHARMACY TECHICIAN
SANFORD BROWN COLLEGE
Indianapolis, INCertificate - CERTIFIED NURSING ASSISTANT
NURSE AIDE TRAINING CENTER
Indianapolis, INSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- Specimen collection
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Medical office experience
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Stock rotation
- Stock replenishment
- Positive attitude
- Shelf stocking
Timeline
PCT/Radiology Scheduler
Texas Health Resources Southwest
06.2025 - Current
PCT
Texas Health Harris Methodist Hurst-Euless-Bedford
08.2020 - 06.2025
PCT
Texas Health Presbyterian Hospital Dallas
12.2016 - 08.2020
CNA
University Heights Health & Living Community
10.2015 - 08.2016
PHARMACY TECHICIAN
SANFORD BROWN COLLEGE
Certificate - CERTIFIED NURSING ASSISTANT
NURSE AIDE TRAINING CENTER