Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Candi Chavez
Albuquerque
Work Preference
Summary
Cybersecurity student skilled in system security, network defense, ethical hacking, and incident response. Offers 10+ years of experience in healthcare and Medicare regulatory operations with a strong record of PHI protection, HIPAA compliance, and precise documentation. Known for analytical problem‑solving, pattern recognition, and disciplined work in regulated environments. Looking to contribute to vulnerability assessment, secure system design, and investigative security work in a professional cybersecurity role.
Overview
15
15
years of professional experience
Work History
Medicare Regulatory Analyst – Grievance & Appeals
Blue Cross Blue Shield (BCBS)
10.2022 - Current
- Investigated Medicare grievances and appeals to ensure compliance with CMS regulations.
- Identified discrepancies, patterns, and compliance risks in case files to enhance regulatory adherence.
- Document findings with precision in regulated systems to support audit readiness.
- Collaborated with internal teams to resolve complex issues through detailed analysis and strategic solutions.
- Managed PHI/PII in accordance with established confidentiality and security protocols.
Customer Service Representative – Call Center
BCBS
02.2022 - 10.2022
- Handled high-volume inquiries with precision and professionalism, enhancing customer satisfaction.
- Recorded interactions in secure systems, ensuring data integrity and compliance with regulations.
Certified Nursing Assistant – Psychiatric Unit
VA Hospital
12.2014 - 02.2022
- Ensured compliance with HIPAA and VA protocols in federal, high-security environment.
- Maintained accurate and confidential documentation of patient information in secure EHR systems.
- Assisted in implementation of new tracking system, enhancing data reliability and streamlining workflow.
Hospice & Home Health Roles
Solamor Hospice • Intellicare • Good Samaritan Society • MGA Agency • Belen Meadows
01.2011 - 01.2014
- Delivered patient care while ensuring privacy, safety, and precise documentation.
- Ensured compliance with healthcare standards and upheld safety protocols.
Education
AAS - Computer Information Systems (CIS)
Central New Mexico Community College (CNM)
Albuquerque, NM05-2026
AAS - Integrated Studies
Central New Mexico Community College (CNM)
Albuquerque, NM08-2024
Some College (No Degree) - Certificate – CIS Cyber Security
Central New Mexico Community College (CNM)
Albuquerque, NMSkills
- HIPAA
- CMS
- Data compliance
- Incident response
- Access control
- Vulnerability concepts
- System hardening
- Windows Server
- Linux CLI
- Network protocols
- Ports
- OSI model
- Cloud fundamentals
- Python scripting fundamentals
- Shell scripting
- Ticketing systems
- Data compliance
Cybersecurity Projects
- Hardened Windows and Linux systems using secure configurations, access controls, and policy enforcement.
- Conducted reconnaissance, enumeration, and controlled exploitation in ethical hacking labs to understand attacker behavior.
- Analyzed network traffic, firewall rules, and intrusion indicators in defensive exercises.
- Practiced evidence handling, imaging, and analysis techniques in digital forensics coursework.
- Applied encryption concepts, authentication methods, and risk mitigation strategies in Security+ labs.
Strenghts
- Analytical and investigative mindset
- High attention to detail
- Strong documentation habits
- Fast learner with new systems
- Experience in regulated environments
- Healthcare + cybersecurity hybrid skillset
- Calm and effective in high‑pressure situations
Timeline
Medicare Regulatory Analyst – Grievance & Appeals
Blue Cross Blue Shield (BCBS)
10.2022 - Current
Customer Service Representative – Call Center
BCBS
02.2022 - 10.2022
Certified Nursing Assistant – Psychiatric Unit
VA Hospital
12.2014 - 02.2022
Hospice & Home Health Roles
Solamor Hospice • Intellicare • Good Samaritan Society • MGA Agency • Belen Meadows
01.2011 - 01.2014
AAS - Computer Information Systems (CIS)
Central New Mexico Community College (CNM)
AAS - Integrated Studies
Central New Mexico Community College (CNM)
Some College (No Degree) - Certificate – CIS Cyber Security
Central New Mexico Community College (CNM)