Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Candi Pirkle

Atlanta,GA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Manager

Wings Beachwear
02.2012 - 04.2018
  • Developed detailed plans based on broad guidance and direction.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved marketing to attract new customers and promote business.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed and motivated employees to be productive and engaged in work.

Customer Service Representative

Waccamaw Eoc
02.2010 - 02.2016
  • Investigated and resolved accounting, service and delivery concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered prompt service to prioritize customer needs.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Horry-Georgetown Technical College
Conway, SC

Diploma -

Lithia Springs Comprehensive High School
Lithia Springs, GA
03.2007

Skills

  • Financial Management
  • Brand Management
  • Contract Law
  • Verbal and Written Communication
  • Sales Activities
  • Customer Relationship Management
  • Lead Generation
  • Order Supplies
  • Quality Standards
  • Manage Contracts
  • Staff Management
  • Customer Service
  • Team Leadership
  • Greet Guests
  • Train Employees
  • Time Management
  • Issue and Conflict Resolution
  • Job Assignments
  • Complex Problem-Solving
  • Performance Tracking and Evaluations
  • Schedule Preparation
  • Managing Cash Register
  • Sell Products
  • Assist Customers
  • Process Payments
  • Communication

Timeline

Manager

Wings Beachwear
02.2012 - 04.2018

Customer Service Representative

Waccamaw Eoc
02.2010 - 02.2016

Horry-Georgetown Technical College

Diploma -

Lithia Springs Comprehensive High School

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Candi Pirkle