Candice Duff
Waterford
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Motivated to maintain customer satisfaction and contribute to company success.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
STNA /Certified Home Health Aide
Independent Contractor
Parkersburg
02.2025 - Current
- Assisted client with daily living activities and personal hygiene tasks.
- Monitored client vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for client at all times.
- Assisted with meal preparation and feeding of client who requires assistance.
State Tested Nursing Assistant
Belpre Landing Skilled Nursing & Rehabilitation
Belpre
11.2024 - 02.2025
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident rooms and common areas.
- Documented patient care activities accurately in electronic health records.
State Tested Nursing Assistant
Arbors at Marietta
Marietta
02.2019 - 11.2024
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident rooms and common areas.
- Documented patient care activities accurately in electronic health records.
- Followed safety protocols to ensure a secure environment for residents.
Administrative Assistant
Triad Hunter LLC
Marietta
03.2017 - 02.2019
- Answered questions from customers regarding products and services offered by the company.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Facilitated communication between different departments within the organization.
- Compiled data from various sources into organized reports for review by management team.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Associate of Applied Science - Criminal Justice
Washington State Community College
Marietta, Ohio 09.2004 - 05.2007
Skills
- Hospitality and accommodation
- Microsoft office expertise
- Office equipment proficiency
- Attention to detail
- Customer relations
- Administrative support
- Data entry
- Flexible and adaptable
Timeline
STNA /Certified Home Health Aide
Independent Contractor
02.2025 - Current
State Tested Nursing Assistant
Belpre Landing Skilled Nursing & Rehabilitation
11.2024 - 02.2025
State Tested Nursing Assistant
Arbors at Marietta
02.2019 - 11.2024
Administrative Assistant
Triad Hunter LLC
03.2017 - 02.2019
Associate of Applied Science - Criminal Justice
Washington State Community College
09.2004 - 05.2007