Summary
Overview
Work History
Education
Skills
Timeline

Candice Baker

Lexington,KY

Summary

Committed,motivated student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Ambitious, career-focused job seeker, anxious to obtain an Medical Assisting position to gain experience and expand skills while achieving company goals.

Overview

6
6
years of professional experience

Work History

Ambassador

Maple Street Biscuit
Lexington, KY
12.2022 - Current
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Offered exceptional customer service to differentiate and promote company brand.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.

Student

Bluegrass Community And Technical College
Lexington, KY
08.2022 - Current
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Participated in seminar classes with enthusiasm and respect towards fellow students.
  • Worked in team environment to maintain high levels of productivity.

Company Owner

Home Sweet Home Cleaning and Organizing Solutions
Lexington, KY
03.2021 - 11.2022
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Customer Returns Processor

Amazon
Lexington, KY
07.2019 - 03.2021
  • Inspected customer returns for damage, identifying manufacturing defects and distinguishing from customer or delivery damage to evaluate return eligibility.
  • Worked with team members to facilitate efficient returns and provide outstanding customer service.

Office Manager

Industrial Pallet Brokerage
Lexington, KY
08.2017 - 05.2019
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Coded and entered daily invoices with in-house accounting software.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Associate of Applied Science - Medical Assisting

Bluegrass Community And Technical College, Lexington, KY
05.2024

Skills

  • Empathetic
  • Social Perceptiveness
  • Reliable & trustworthy
  • Detailed oriented
  • Calm and level-headed under duress
  • Clear Communication
  • Appointment Scheduling
  • Check-In and Check-Out Procedures
  • Multitasking and Prioritization
  • Willingness to Learn
  • Vitals Collection and Documentation
  • Flexibility and Adaptability
  • Electronic Charting
  • Relationship Building
  • Problem Anticipation and Resolution
  • Focus and Follow-Through
  • Teamwork and Collaboration
  • Documentation and Reporting
  • Data Entry
  • Invoicing and Billing

Timeline

Ambassador - Maple Street Biscuit
12.2022 - Current
Student - Bluegrass Community And Technical College
08.2022 - Current
Company Owner - Home Sweet Home Cleaning and Organizing Solutions
03.2021 - 11.2022
Customer Returns Processor - Amazon
07.2019 - 03.2021
Office Manager - Industrial Pallet Brokerage
08.2017 - 05.2019
Bluegrass Community And Technical College - Associate of Applied Science, Medical Assisting

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Candice Baker