Candice Bernhardt
Summary
Detail-oriented professional with a strong understanding of service delivery and a proven ability to manage multiple tasks simultaneously. Committed to fostering and maintaining professional relationships, driving business results, and enhancing profitability.
Overview
14
14
years of professional experience
Work History
REGISTERED BEHAVIOR TECHNICIAN
BEHAVIORLINK
01.2023 - Current
- Worked as a RBT to address changing needs of children on a daily basis.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Awarded with 'kindness of the month', demonstrating compassion and kindness to others.
LICENSED CUSTOMER REPRESENTATIVE, RECEPTIONIST
STATE FARM
01.2016 - 01.2020
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Boosted sales revenue by skillfully promoting diverse service options and quickly became top seller.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Clerical work such as daily deposits, call backs, inspection of properties.
CUSTOMER REPRESENTATIVE, RECEPTIONIST
STATE FARM
01.2011 - 01.2016
- Submitted cash and check deposits and generated cash receipts to record money received.
- Keyed in, organized and checked data against original documents.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Chattahoochee GED Program
Chattahoochee Technical College (Current)
Skills
- Transaction Processing
- Consultative Sales
- Product Knowledge
- Data Entry
- Account Management
- Social Skills Development
Licenses
- Property and Casualty
- Health and Life Insurance
Timeline
REGISTERED BEHAVIOR TECHNICIAN
BEHAVIORLINK
01.2023 - Current
LICENSED CUSTOMER REPRESENTATIVE, RECEPTIONIST
STATE FARM
01.2016 - 01.2020
CUSTOMER REPRESENTATIVE, RECEPTIONIST
STATE FARM
01.2011 - 01.2016
Chattahoochee GED Program
Chattahoochee Technical College (Current)
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