Candice Boone
Tampa,FL
Summary
Detail-oriented Title Clerk with proven track record of high productivity and efficient task execution. Expertise in document verification, data entry accuracy, and regulatory compliance, ensuring seamless title processing. Strong time management and problem-solving skills enhance communication with clients and cross-functional teams.
Overview
15
15
years of professional experience
Work History
Automotive Title Clerk
Dealer Services Network
Temple Terrace, Florida
12.2024 - Current
- Collaborated with dealership staff to enhance efficiency in title processing workflows.
- Handled and organized paperwork for transferring vehicle ownership titles for various sales types.
- Kept updated on DMV title regulations for all states to process compliant documentation.
- Resolved titling process issues by coordinating with multiple departments.
- Verified correctness of paperwork before closing transactions to prevent errors.
Title Specialist
Florida Fast Title
Tampa, FL
08.2022 - 09.2024
- Reviewed title documents for compliance with state regulations and accuracy standards.
- Maintained detailed records of title transactions and client interactions in system.
- Collaborated with dealerships to secure necessary paperwork for title transfers.
- Guided new vehicle owners through title transfer process and required steps.
- Processed customer payments for taxes and registration fees.
Title Specialist
LazyDays RV
Seffner, FL
06.2022 - 08.2022
- Maintained organized records of all title transactions and associated paperwork.
- Verified accuracy of title documents for completeness and correctness.
- Managed comprehensive transaction records in a computer database.
Title Clerk
ADESA Tampa
Tampa, FL
02.2022 - 06.2022
- Managed the receipt and processing of vehicle titles and payments post-auction, ensuring timely preparation for subsequent dealer sales.
- Liaised with dealerships to obtain necessary documentation for vehicle registration, guaranteeing compliance with regulatory requirements for new owners.
Customer Service Representative
Hillsborough County Tax Collector
Tampa, FL
08.2016 - 02.2022
- Processed vehicle titles, registrations, and renewals in compliance with state regulations.
- Resolved customer inquiries, providing timely solutions and escalating issues when appropriate.
- Updated and maintained accurate customer records to ensure up-to-date account information.
- Trained new staff members on operational procedures, company policies, and customer service excellence.
- Successfully multitasked while navigating various functions of the companies service management system.
- Participated in ongoing proprietary product trainings and certifications to become more of an asset and advance my knowledge in problem solving and customer service.
Night Manager/Shift Manager
RaceTrac
Tampa, FL
05.2014 - 07.2016
- Managed staff training and supervision, ensuring adherence to company policies, and preparing team members for career advancement.
- Facilitated store operations, coordinating with vendors and technicians for efficient inventory handling, and timely equipment repairs.
- Conducted fuel price surveys to align with market trends, and ensure competitive pricing.
- Maintained high standards of store cleanliness, safety, and organization to create a welcoming customer environment.
- Provided mentorship to new staff, emphasizing knowledge of company procedures and policies to enhance team efficiency.
- Led by example in a high-volume, dynamic setting, promoting team cohesion, and operational effectiveness.
- Cultivated strong relationships with customers, colleagues, and the service team, contributing to a collaborative and productive workplace.
Guest Service Associate
RaceTrac
Tampa, FL
08.2010 - 05.2014
- Processed point-of-sale transactions efficiently while upholding high customer service standards.
- Collaborated with management to resolve operational challenges and improve store procedures.
- Maintained organized store presentation, creating a welcoming and navigable shopping environment.
Education
High School Diploma - Tallahassee, FL
Florida State University High School
Tallahassee, FL05.1997
Skills
- Documentation review and verification
- Customer satisfaction and support
- Legal compliance and regulatory knowledge
- Administrative duties and oversight
- Data entry and inventory management
- Organizational skills and time management
- Problem-solving and resolution strategies
- Microsoft Office proficiency
- CRM software expertise
- Attention to detail in transactions
Timeline
Automotive Title Clerk
Dealer Services Network
12.2024 - Current
Title Specialist
Florida Fast Title
08.2022 - 09.2024
Title Specialist
LazyDays RV
06.2022 - 08.2022
Title Clerk
ADESA Tampa
02.2022 - 06.2022
Customer Service Representative
Hillsborough County Tax Collector
08.2016 - 02.2022
Night Manager/Shift Manager
RaceTrac
05.2014 - 07.2016
Guest Service Associate
RaceTrac
08.2010 - 05.2014
High School Diploma - Tallahassee, FL
Florida State University High School
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