Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Burchett

Memphis,TN

Summary

A seasoned professional with a proven track record at Molly Maid, I excel in enhancing operational efficiencies and customer satisfaction. Skilled in data entry and relationship building, I've driven significant improvements in team productivity and client loyalty. My strategic approach to work planning and prioritization has consistently delivered results beyond expectations. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Coordinator

TJ Max
06.2024 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

General Manager

Molly Maid
01.2017 - 04.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of 20+ professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Office Manager

Molly Maid
11.2013 - 01.2017
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing 100+ client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Home Service Professional

Molly Maid
08.2013 - 11.2013
  • Developed strong relationships with 30+ clients, leading to repeat business and referrals.
  • Mentored junior staff members on technical skills, fostering a collaborative learning environment within the team.
  • Conducted thorough assessments of client needs to recommend appropriate home services solutions.
  • Enhanced company reputation through exceptional customer service and attention to detail in all aspects of home services provision.

Custodian

Memphis City Schools
01.2012 - 08.2013
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Moved furniture for cleaning and set up for special events.
  • Improved facility appearance with meticulous floor waxing and carpet cleaning.
  • Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
  • Operated buffers and burnishers to clean and polish floors.

Cafeteria Monitor

Memphis City Schools
08.2011 - 01.2012
  • Trained new Cafeteria Monitors on policies, procedures, and best practices for optimal performance.
  • Documented incidents of inappropriate behavior or rule violations, reporting them to appropriate school personnel in a timely manner.
  • Assisted in managing cash transactions accurately during high-volume periods in the cafeteria line.
  • Facilitated communication between kitchen staff, administration, and parents regarding meal planning or dietary concerns.
  • Maintained a clean and organized dining area for improved student experience.

Cafeteria Worker

Memphis City Schools
01.2008 - 08.2011
  • Cleaned and sanitized surfaces, tools and equipment.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
  • Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Education

High School Diploma -

Whitehaven High School
Memphis, TN
05-2000

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building

Timeline

Coordinator

TJ Max
06.2024 - Current

General Manager

Molly Maid
01.2017 - 04.2024

Office Manager

Molly Maid
11.2013 - 01.2017

Home Service Professional

Molly Maid
08.2013 - 11.2013

Custodian

Memphis City Schools
01.2012 - 08.2013

Cafeteria Monitor

Memphis City Schools
08.2011 - 01.2012

Cafeteria Worker

Memphis City Schools
01.2008 - 08.2011

High School Diploma -

Whitehaven High School

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Candice Burchett