Candice Burgess-Dandridge, CPC
Richmond,VA
Summary
Detail-oriented Certified Professional Coder (CPC) specializing in CPT, ICD-10-CM, and HCPCS Level II coding. Strong knowledge of medical terminology and anatomy. Focused on achieving high standards of coding accuracy and adherence to healthcare compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial Billing Specialist
Universal Health Services, Inc
Richmond, VA
07.2017 - Current
- Execute timely and accurate completion of all third-party electronic and manual billing in compliance with regulations.
- Addresse payer-specific edits identified through FinThrive to ensure claim accuracy.
- Resolve issues related to incomplete claims, including follow-up on non-transmitted submissions.
- Submit adjustment claims to commercial payers using online systems for efficiency.
- Complete all mandatory monthly in-services and educational training as required.
Medical Billing Specialist
National Counseling Group
Richmond, VA
06.2016 - 12.2016
- Researched and resolved overdue account balances for Medicaid and delinquent payments via mail and phone.
- Posted checks received through mail, EFT, or credit card, ensuring accurate payment tracking.
- Billed and coded services for Intensive In-Home, Mental Health Support, and Outpatient Therapy.
- Developed and maintained daily admissions and discharge records in Excel and Credible.
- Prepared and managed monthly cycle billing for U.S. Probation.
Accounts Receivable Lead Analyst
Intercept Youth Services
Richmond, VA
11.2013 - 06.2016
- Accurately billed and coded for Intensive In-Home, Mental Health Support, and Outpatient Therapy.
- Processed purchase orders and vendor invoices from agencies as required.
- Completed claim health forms for Medicaid to appropriate MCOs for Psychotherapy billing.
- Reconciled billing reports, cash receipts, general ledger, and journal entries.
- Promoted to Accounts Receivable Lead Analyst in February 2016.
Education
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT12-2026
Medical Coding – Certified Professional Coder
Community College Workforce Alliance (CCWA)
Richmond, VA10-2024
Associate of Science - Business Administration
J. Sargeant Reynolds Community College
Richmond, VA12-2005
Skills
- Strong attention to detail
- Time management skills
- Regulatory compliance
- Medical coding and billing accuracy
Medical Coding: ICD-10, CPT, HCPCS, PCS Medical Terminology, Anatomy Knowledge, HIPPA Compliance
Billing: Claims Processing, Payment Posting, Revenue Cycle Management, Denial Management, EOB Interpretation
Billing Software: Cerner, Powerchart, Invision (SMS), FinThrive, Artiva, WebPractice, Compulink
Affiliations
Attend AAPC Local Richmond Chapter in person and virtual meetings, Continuous Education Units (CEUs) consistently updated
Accomplishments
Earned promotion to Senior Commercial Billing Specialist within 9 months at Universal Health Services Inc., consistently achieving 95-100% accuracy ratings in monthly quality reviews while managing complex healthcare billing operations.
Certification
Certified Professional Coder (CPC) American Academy of Professional Coders (AAPC)
HIPAA Compliance Training
Timeline
Commercial Billing Specialist
Universal Health Services, Inc
07.2017 - Current
Medical Billing Specialist
National Counseling Group
06.2016 - 12.2016
Accounts Receivable Lead Analyst
Intercept Youth Services
11.2013 - 06.2016
Bachelor of Science - Health Information Management
Western Governors University
Medical Coding – Certified Professional Coder
Community College Workforce Alliance (CCWA)
Associate of Science - Business Administration
J. Sargeant Reynolds Community College