Organized Patient Service Representative with 10 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Microsoft Office.
Foundational course essential to the success in all healthcare settings and roles. The certification enabled me to master proper communication in healthcare settings, effective clinical documentation, accurate review of a patient's medical history, and aid in proper diagnosis and treatment of patients in collaboration with healthcare professionals.