Candice Collins
Humble
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Lead Teacher
Primrose Schools
Kingwood
06.2025 - Current
- Developed and implemented engaging lesson plans for diverse learners.
- Supervised classroom activities and maintained a positive learning environment.
- Managed classroom resources and ensured a safe, organized learning space.
- Organized activities to promote physical, mental and social development of each child.
Customer Service Representative
Pizza Hut
Humble
10.2024 - 07.2025
- Assisted customers with menu selections and special requests.
- Handled customer complaints with patience and empathy.
- Maintained cleanliness and organization of dining area and kitchen.
- Processed orders efficiently using point-of-sale systems.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Lead Teacher
Gateway to Learning
Spring
03.2023 - 10.2024
- Developed and implemented engaging lesson plans for diverse learners.
- Supervised classroom activities and maintained a positive learning environment.
- Collaborated with parents to support children's educational growth and development.
- Assessed student progress and adapted teaching strategies accordingly.
Customer Service Representative
General Dynamics
Spring
10.2021 - 02.2023
- Assisted customers with inquiries and resolved issues effectively.
- Managed high call volume while maintaining customer satisfaction.
- Educated customers on products and services to enhance their experience.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Updated customer accounts, addresses and contact information within call management databases.
Education
Associate's degree -
Lone Star College System
Conroe, TXSkills
- Complaint resolution
- Product knowledge
- Critical thinking
- Conflict resolution
- Time management
- Active listening
- Problem-solving
- Empathy and patience
Timeline
Lead Teacher
Primrose Schools
06.2025 - Current
Customer Service Representative
Pizza Hut
10.2024 - 07.2025
Lead Teacher
Gateway to Learning
03.2023 - 10.2024
Customer Service Representative
General Dynamics
10.2021 - 02.2023
Associate's degree -
Lone Star College System