Courtney Cook
Springfield,IL
Summary
Dedicated phlebotomist with experience at Memorial Medical Center, skilled in venipuncture and patient care. Proven ability to enhance patient experiences through compassionate communication and meticulous specimen handling. Recognized for streamlining workflows and training new staff, ensuring compliance with HIPAA standards while maintaining a high level of accuracy in specimen tracking.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Memorial Medical Center
Springfield, IL
01.2025 - Current
- Collected blood samples from patients following safety and hygiene protocols.
- Processed specimens for laboratory testing using automated systems.
- Maintained accurate patient records and documentation of procedures.
- Assisted in training new staff on phlebotomy techniques and best practices.
- Ensured compliance with regulatory standards during sample collection processes.
- Streamlined workflow by organizing daily tasks to improve efficiency in the lab.
- Collaborated with healthcare professionals to address patient concerns and enhance care experience.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Patient Delivery
Memorial Medical Center
Springfield IL
06.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High School Diploma -
Online
Springfield, IL06.2023
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
Timeline
Phlebotomist
Memorial Medical Center
01.2025 - Current
Patient Delivery
Memorial Medical Center
06.2021 - Current
High School Diploma -
Online