Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Candice Cora Boulware

Palm Desert,CA

Summary

Adaptable Quality Manager with a 7 year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records.

Overview

7
7
years of professional experience
5
5
Certification

Work History

Housekeeper Manager

AirBnB
Palm Desert, CA
01.2022 - Current
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.

Assistant to the CEO

Crystal Blue Pools
Thousand Palms, CA
11.2019 - 08.2021
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Used advanced software to prepare documents, reports and presentations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Documented and distributed meeting notes to identify, analyze and improve workflows.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Created expense reports, budgets and filing systems for management team.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Maintained records related to sales, returns and inventory availability.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Technician

Total Body Aesthetic
Costa Mesa, CA
02.2015 - 10.2019
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Addressed routine equipment maintenance according to established schedule.
  • Suggested specialized fixtures, test equipment and procedures for failure analysis.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assembled admissions pages and added new pages to patients' charts.

Education

Nursing

College of The Desert
Palm Desert, CA
05.2023

Business Management

College of The Desert
Palm Desert, CA

Skills

  • Strategic planning
  • Attention to detail
  • Decision-making
  • Problem-solving
  • Critical thinking
  • Leadership
  • Employee evaluations
  • Job inspections
  • Staff Management
  • Inter-department collaboration
  • Policies and procedures
  • Verbal and written communication
  • Microsoft Word
  • Excel
  • Powerpoint
  • Pivot Tables
  • 7 QC Tools
  • DMAIC

Certification



  • Food Safety and Hygiene in the Catering Industry
  • Food Safety Training Safe Practices and Procedures
  • Advanced Pivot Tables in Excel
  • Quality Management
  • The Seven Basic Quality Control Tools (7-QC)


References

  • Kindra Ross

(209) 207-4980

  • Dinal Uhl

(760) 880-9492

  • Fred Lavey Jr.

(760) 333-9917

Timeline

Housekeeper Manager

AirBnB
01.2022 - Current

Assistant to the CEO

Crystal Blue Pools
11.2019 - 08.2021

Technician

Total Body Aesthetic
02.2015 - 10.2019

Nursing

College of The Desert

Business Management

College of The Desert

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Candice Cora Boulware