Candice Dowd
Peoria,AZ
Summary
Knowledgeable Human Resources and Administrative professional with 6+ years of experience in payroll, recruitment, benefits administration, compliance, and office coordination. Skilled in scheduling, preparing reports, data entry, customer service, and financial processing. Adept at maintaining confidentiality, streamlining workflows, and supporting leadership in fast-paced environments. Recognized for professionalism, discretion, and ability to manage multiple priorities independently.
Overview
12
12
years of professional experience
Work History
Human Resources Generalist
Sunsolar Solutions Inc
Peoria, AZ
09.2025 - Current
- Facilitated recruitment processes, enhancing talent acquisition strategies and candidate experience.
- Conducted employee onboarding and training programs to ensure compliance and engagement.
- Handled weekly payroll processing accurately, ensuring timely payments to all employees.
- Ensured safety compliance through safety checks and coaching employees.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with cross-functional teams to design strategic workforce planning initiatives supporting business objectives.
Administrative Coordinator / Student Outreach
Impact Internships, Inc.
08.2023 - Current
- Coordinated recruitment processes including scheduling, applicant communication, and onboarding of over 400 applicants quarterly.
- Streamlined administrative workflows by implementing a new application platform, improving efficiency and compliance.
- Prepared reports, maintained accurate records, and supported digital communications for staff and participants.
- Handled confidential data with accuracy and discretion.
Human Resources Generalist
MDI Rock
Phoenix, AZ
07.2020 - 11.2022
- Managed HR operations including payroll processing, benefits administration, and compliance with employment laws.
- Oversaw recruitment, hiring, and onboarding across multiple departments.
- Produced HR reports and employee documentation, ensuring accuracy and confidentiality.
- Supported leadership with employee relations and process improvements.
- Spearheaded the transition from live checks to direct deposit saving time and increasing employee happiness
- Oversaw the implementation of new HRIS
Human Resources Generalist
Sunshine Residential Homes
Glendale, AZ
07.2019 - 09.2020
- Conducted full-cycle recruiting, onboarding, and payroll support.
- Administered benefits and maintained accurate personnel records.
- Prepared HR documentation and assisted with audits and compliance reports.
Human Resources Assistant
Civic Center Pharmacy
Scottsdale, AZ
11.2016 - 02.2019
- Supported HR processes including recruiting, orientation, and training for healthcare staff.
- Prepared correspondence, maintained personnel files, and ensured policy compliance.
- Acted as primary point of contact for employee inquiries.
Pharmacy Technician (with HR Support Duties)
Genoa QOL Healthcare
Mesa, AZ
09.2014 - 11.2016
- Coordinated staff scheduling and training.
- Maintained accurate records and supported administrative functions within clinic operations.
- Handled sensitive data with confidentiality.
Education
Master of Science - Industrial & Organizational Psychology
Grand Canyon University
Phoenix, AZ12.2019
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton08.2012
Skills
- Payroll Processing & Benefits Administration
- Recruitment, Hiring & Onboarding
- Labor Law Compliance
- Conflict Resolution
- HR Policy Development & Compliance (state & federal)
- HRIS Systems Microsoft Office Suite Google Workspace Slack ADP Workforce Now Paylocity
- Employment law knowledge
Timeline
Human Resources Generalist
Sunsolar Solutions Inc
09.2025 - Current
Administrative Coordinator / Student Outreach
Impact Internships, Inc.
08.2023 - Current
Human Resources Generalist
MDI Rock
07.2020 - 11.2022
Human Resources Generalist
Sunshine Residential Homes
07.2019 - 09.2020
Human Resources Assistant
Civic Center Pharmacy
11.2016 - 02.2019
Pharmacy Technician (with HR Support Duties)
Genoa QOL Healthcare
09.2014 - 11.2016
Master of Science - Industrial & Organizational Psychology
Grand Canyon University
Bachelor of Arts - Psychology
California State University, Fullerton