Managed inventory of medications, monitoring stock levels and ordering supplies as needed to maintain optimal pharmacy operations
Provided exceptional customer service by addressing inquiries, resolving issues, and providing medication counseling to patients
Collaborated with pharmacists to review prescription orders for accuracy, completeness, and potential drug interactions
Maintained confidential patient records in compliance with HIPAA regulations, ensuring privacy and security of sensitive information
Collaborated with healthcare providers to obtain prior authorizations for specialty medications, expediting the approval process for patients in need
Assisted in managing insurance claims processing by verifying coverage eligibility, submitting claims electronically, and resolving billing discrepancies
Supported pharmacist-led immunization programs by preparing vaccines according to established protocols and maintaining accurate documentation of administered doses
Accurately filled and dispensed prescriptions daily, ensuring patient safety and adherence to medication guidelines
Certified to give Flu and Covid vaccines to qualified patients.
Senior Certified Pharmacy Technician (CPhT)
Walgreens
Garner, NC
09.2015 - 09.2021
Accurately filled and dispensed close to 700 prescriptions daily, ensuring patient safety and adherence to medication guidelines
Managed inventory of medications, monitoring stock levels and ordering supplies as needed to maintain optimal pharmacy operations
Provided exceptional customer service by addressing inquiries, resolving issues, and providing medication counseling to patients
Collaborated with pharmacists to review prescription orders for accuracy, completeness, and potential drug interactions
Maintained confidential patient records in compliance with HIPAA regulations, ensuring privacy and security of sensitive information
Participated in quality assurance activities by conducting regular inspections of medication storage areas for proper labeling and expiration dates
Performed routine maintenance on pharmacy equipment, including calibration checks and cleaning procedures
Trained new pharmacy technicians on standard operating procedures (SOPs) to ensure consistent workflow efficiency
Collaborated with healthcare providers to obtain prior authorizations for specialty medications, expediting the approval process for patients in need
Assisted in managing insurance claims processing by verifying coverage eligibility, submitting claims electronically, and resolving billing discrepancies
Supported pharmacist-led immunization programs by preparing vaccines according to established protocols and maintaining accurate documentation of administered doses
Contributed to cost-saving initiatives through diligent inventory management practices that minimized waste and expired medications
Certified to give Flu and Covid vaccines to qualified patients.
Certified CPHT, IV, & Inpatient OR Evening Pharmacy Technician II at UNMH University of New Mexico HospitalsCertified CPHT, IV, & Inpatient OR Evening Pharmacy Technician II at UNMH University of New Mexico Hospitals