CANDICE GREENWOOD
Westminster,CA
Summary
As a patient care coordinator it is vital to focus on client relationship & customer service. It is important to be able to apply my vast knowledge and experience in a facility where growth and opportunities are constantly offered. I'm experience in varies fields; such as handling inquires, navigating referrals, problem solving, and extensive data entry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Distribution Technician
Glidewell Laboratories
09.2021 - Current
- Optimized warehouse efficiency by implementing inventory management strategies and streamlining distribution processes.
- Minimized order processing time through close collaboration with logistics and supply chain teams.
- Ensured timely deliveries by coordinating with transportation providers and monitoring shipment schedules.
- Maintained accurate stock levels by conducting regular physical inventory counts and updating warehouse management system records.
- Provided training to new team members on warehouse procedures, equipment operation, and safety protocols for a smooth onboarding process.
Moving Agent
Daly Movers Inc.
- Scheduled appointments for moving estimates, sent out emails, filing documents, kept inventory organized, mailed out statements
New Directions For Women, Inc.
- Extensive data entry & emails, driving patients to doctors appts., outside meetings, activities, etc., handling and handing out medications, constant patient monitoring, building healthy patient/family relationship, CPT 1: 50 successful venipunctures, 10 successful skin punctures, observation of arterial punctures
Phlebotomy Intern
Advantage Plus Medical Center
- 40 hours of clinical training, universal & transmission based precautions, venipunctures, capillary punctures, exceptional customer service skills, handling/handing out medications
Office Manager
Portola Dental
- Managed the office, sent emails, referrals, patient follow ups, included scheduling, patient relations, ordering supplies, billing and receivables, and payables, billing and coding, answering phones in a timely manner, data entry, Eaglesoft proficient
Front Office Rep. / Dental assistant
Cypress Grove Dental Group
- Appointment scheduling, filing charts, answering phones, x-rays, front and back office duties, billing and coding, Eaglesoft proficient, ordering supplies, organized, self-starter, and a team player, patient relations, greeting, seating, & providing excellent customer service skills
Education
Skills
- Contract Negotiations
- Legal Advisory
- Salary Determination
- Performer Promotion
- Schedule Management
- Customer Service and Care
- Conflict Resolution
- Professional Networking
- Organizational Skills
- Problem-Solving Skills
- Call Management
- Positive Attitude
Additional Information
Basic Life Support- CPR & AED Certified, 2017, State of California Department of Public Health - Certified Phlebotomist Technician 1, 02/2017-02/2019, Phlebotomist Technician, National Health Careers Association, 10/2018-06/2019, Certificate #H9W2WZ8, May 2018-May 2020, Healthcare Provider Services Organization Purchasing Group (HPSO), 2018, Westminster, CA, 2016, Anaheim, CA, 2012, Fullerton, CA, 2005, Rialto, CA, 2002, Rialto, CA, 2003
License Certification
- Cypress Grove Dental Group; Front Office Rep. / Dental assistant
- Appointment scheduling; filing charts; answering phones; x-rays
- Front and back office duties; billing and coding; Eaglesoft proficient; ordering supplies
- Organized; self-starter; and a team player; patient relations
- Greeting; seating; & providing excellent customer service skills
References
References available upon request.
Timeline
Distribution Technician
Glidewell Laboratories
09.2021 - Current
Moving Agent
Daly Movers Inc.
New Directions For Women, Inc.
Phlebotomy Intern
Advantage Plus Medical Center
Office Manager
Portola Dental
Front Office Rep. / Dental assistant
Cypress Grove Dental Group
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