Candice Griffiths
Katy,TX
Summary
Dynamic operations leader with a strong background in driving operational efficiency and optimizing talent acquisition processes. Committed to building client relationships and implementing data-driven solutions that lead to significant enhancements in agency performance and staff retention.
Overview
11
11
years of professional experience
Work History
Regional Operations Manager
Oculus Health Staffing
Brooklyn, USA
02.2023 - Current
- Oversee daily operations of the staffing agency, ensuring efficiency in workforce planning and recruitment processes.
- Develop and implement strategic staffing policies to improve talent acquisition, employee retention, and overall agency performance.
- Build and maintain strong relationships with clients, ensuring staffing needs are met with high-quality candidates.
- Coordinate with recruiters and HR teams to improve communication and streamline the hiring process.
- Analyze workforce trends and operational metrics to identify areas for improvement and implement data-driven solutions.
- Lead, mentor, and train recruitment and administrative staff, fostering a high-performance workplace culture.
Staffing Coordinator
Hebrew Home at Riverdale
Bronx, USA
03.2020 - 02.2023
- Provided detailed staffing reports to senior management, highlighting critical vacancies and agency utilization for informed decision-making.
- Developed and managed monthly staff schedules, tracked changes, and ensured optimal staffing levels to meet operational needs.
- Maintain accurate attendance records, coordinating with HR for policy enforcement.
- Prepared and revised daily staffing sheets.
- Ensured adherence to center policies and compliance with safety and infection control standards to maintain a safe working environment.
Patient Care Coordinator
Westchester Medical Center
Valhalla, USA
01.2020 - 03.2020
- Managed patient information in Emergency Department, ensuring accuracy and confidentiality to support quality care.
- Maintained real-time updates to patient tracking boards and census records, facilitating timely decision-making for care teams.
- Ensured proper organization and identification of patient charts.
- Reported administrative and technical issues to appropriate departments, contributing to efficient operations and problem resolution.
Habilitation Specialist
Adapt Community Network
Bronx, USA
10.2018 - 11.2019
- Developed and supervised individualized day habilitation plans to enhance client engagement and support.
- Trained and supervised staff in executing habilitation programs, ensuring adherence to best practices and individual needs.
- Provided training in daily living skills, self-help, and social development.
- Liaised between agency, residences, and families to advocate for individuals in care.
- Maintained attendance records and other required documentation.
Brand Ambassador
Armani Exchange
Yonkers, USA
10.2015 - 10.2018
- Identified customer needs and recommended suitable products to enhance shopping experience.
- Maintained stock levels and created engaging merchandising displays to attract customers.
- Processed sales transactions and maintained organized customer files to streamline service.
- Cleaned and organized store environment to enhance customer comfort.
Education
Bachelor’s Degree - Science
Mercy College
New York01-2017
Associate’s degree - Liberal Arts
Borough of Manhattan Community College
New York01-2014
High School Diploma -
Holcombe L. Rucker Community Research High School
New York01-2010
Skills
- Operational efficiency
- Process improvement
- Talent acquisition
- Workforce analysis
- Regulatory compliance
- Strategic planning
- Client relationship management
- Data-driven decision making
- Team leadership
- Problem solving
- Effective communication
- Multitasking
- Time management
- Relationship building
Timeline
Regional Operations Manager
Oculus Health Staffing
02.2023 - Current
Staffing Coordinator
Hebrew Home at Riverdale
03.2020 - 02.2023
Patient Care Coordinator
Westchester Medical Center
01.2020 - 03.2020
Habilitation Specialist
Adapt Community Network
10.2018 - 11.2019
Brand Ambassador
Armani Exchange
10.2015 - 10.2018
Bachelor’s Degree - Science
Mercy College
Associate’s degree - Liberal Arts
Borough of Manhattan Community College
High School Diploma -
Holcombe L. Rucker Community Research High School