Candice Hardin
Chicago,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Special Education Resource Paraprofessional
Chicago Park District
Chicago, Illinois
10.2019 - Current
- Supported students with disabilities during classroom activities and transitions.
- Facilitated communication between teachers, parents, and support staff.
- Monitored student progress and reported observations to educators.
- Participated in training sessions to stay updated on special education practices.
- Collaborated with teachers, administrators and other staff to develop Individual Education Plans for students with special needs.
- Provided direct instruction using evidence-based interventions tailored specifically to meet the unique needs of each student.
- Communicated affirmatively and promoted positive attitudes with every student.
Customer Service Representative
Home Depot
Chicago, Illinois
08.2012 - 06.2016
- Assisted customers with product selection and inquiries.
- Maintained organized product displays and inventory levels.
- Collaborated with team members to enhance customer service experience.
- Processed sales transactions accurately and efficiently.
- Monitored stock levels and reported shortages to management.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Used technology resources to assist customers in locating and selecting items.
Retail Sales Associate
Carson Pirie Scott & Co
Chicago, Illinois
07.2008 - 09.2012
- Maintained store merchandise presentation according to visual standards.
- Assisted customers with product selection and provided personalized recommendations.
- Executed promotional displays to highlight seasonal products and special offers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Organized displays to attract customers and promote sales.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Operated point-of-sale systems accurately to process payments from customers.
- Processed returned merchandise according to company policies.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Bagged or packaged purchases and wrapped gifts.
- Maintained records related to sales for store management.
Education
Bachelor of Arts - Communications
Lewis University
Romeoville, IL05-2003
Skills
- Product knowledge
- Customer service
- Professional demeanor
- Excellent communication skills
- Client service
- Stocking and receiving
Timeline
Special Education Resource Paraprofessional
Chicago Park District
10.2019 - Current
Customer Service Representative
Home Depot
08.2012 - 06.2016
Retail Sales Associate
Carson Pirie Scott & Co
07.2008 - 09.2012
Bachelor of Arts - Communications
Lewis University