Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Candice Huerta RN, BSN

Kingman,AZ

Summary

As an RN for almost 31 years, I have been in multiple roles that include several leadership positions and hands-on nursing. I am service-oriented and performance-driven, with excellent organizational and problem-solving skills. I believe customer service, as well as employee satisfaction, is the two most important pieces to the success of an organization. I encourage teamwork and team-building among all disciplines. Communication is extremely important in the day-to-day operations. Interacting, listening, transparency, and working along my peers are extremely important in building trust.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Director

KRMC Home Health & Hospice
Kingman, AZ
02.2020 - Current
  • Ensured compliance with applicable laws, regulations, industry standards.
  • Analyzed financial data to make informed decisions on cost savings initiatives.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Managed day-to-day operations of a large staff in multiple departments.
  • Created policies and procedures for improved workflow processes.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Established operational guidelines and identified opportunities for improvement.
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
  • Worked with managers to become a 5-star hospice and a 5-star patient satisfaction home health.
  • Oversee three teams of many types of disciplines.

Clinical Manager

KRMC Home Health
Kingman, AZ
01.2019 - 02.2020
  • Coordinate with Director and Quality RN to develop programs targeting staff education, overall departmental competencies, individual performance, patient safety and service-related issues.
  • Employ active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and employees.
  • Encourage high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Oversee daily activities, referrals, scheduling of staff and patients, weekly interdisciplinary meetings and monthly departmental meetings.
  • Supervise 25+ staff members and provide performance evaluations, monitoring productivity, overtime, time management, interviewing new hires, managing disciplinary matters, oversee the EMR tasks, and payroll as well as all of the day to day operations. Conduct weekly and monthly staff meetings.
  • Enforce compliance with local, state, and federal healthcare regulations, including Medicare and Medicaid requirements and HIPAA.

Clinical Nurse Leader

KRMC Home Health
Kingman, AZ
10.2015 - 01.2019
  • Train and mentor new staff on best practices, Home Health policies and standards of care.
  • Oversaw the implementation of the new Meditech EMR system, provided training to all staff on new EMR and processes, worked closely with Meditech and IT on the ongoing transition.
  • Offered clinical leadership and oversight to staff, overseeing daily activities including scheduling of staff and patients, and payroll
  • Managed staff, offering much support during several Interim Directors, and at times no Director Leadership available.

RN Staff Nurse

KRMC Home Health
Kingman, AZ
04.2007 - 10.2015
  • Provide skilled nursing care to in-home patients.
  • Case management for patients, scheduling, and overseeing ordering other disciplines such as PT, OT, MSW, CNA.
  • Working closely with physicians to provide the highest standards of care, communication between physician and patients to meet specific care needs.
  • Preceptor for new nurses in processes, EMR and patient care.

Director

KRMC Occupational Health
Kingman, AZ
09.2001 - 04.2007
  • Managed daily operations by overseeing financials, budgets, key performance indicators and employee performance. Worked with outside companies with business agreements, and billing.
  • Managed and directed multiple companies in Mohave County in their OSHA and MSHA compliance with their hearing testing, PFT testing, immunizations, physicals, drug screening, injuries.
  • Oversee the OSHA log, injuries, short term disability, FMLA, Employee Health, New hire/random and injury alcohol/drug screening for KRMC. Over see short term disability for Mohave County.
  • Implemented the injury "Back to Work Program" in conjunction with the worker's compensation insurance for KRMC.
  • Oversee and implement policies for TB testing, immunizations, and Employee Health.
  • Director over Speech Language Pathology and Non KRMC Physician Clinics.
  • Worked with Occupational Health Physician making sure outside companies and KRMC employees and guidelines were met.
  • Certified Hearing specialist, PFT certified, Drug collection certifications, PBT breathalyzer certified.
  • Provided onsite services.

Employee Health Nurse

KRMC Occupational Health
Kingman, AZ
10.2000 - 09.2001
  • Implemented policies and procedures in the initial stages of the Employee Health Program.
  • Oversee OSHA log for KRMC for injuries and needle stick/blood exposure
  • Oversee compliance for TB and immunization programs, set up physicals for new hires, drug and alcohol testing for KRMC
  • Worked in conjunction with Human Resources in maintaining employee health records, and injuries.
  • Scheduling employees for physicals, injury assessments in conjunction with the Occupational Health Physician.
  • Provide education to KRMC staff on infection control in the New Hire orientation
  • Worked closely with the Worker's Compensation insurance with work related injuries

RN Staff Nurse

KRMC Emergency Department
Kingman, AZ
10.1999 - 10.2000
  • Conducted patient care in conjunction with the ER physician and staff in high stress medical emergencies.
  • Triage nurse providing initial assessments, making decision to send to "Fastrax or ER".
  • Working with other departments to ensure patient care done timely and physician orders followed while ensuring patient safety

RN Floor Nurse

KRMC Med-Surg/Pediatrics
Kingman, AZ
05.1995 - 10.1999
  • Ensured quality patient care from admission to discharge.
  • Worked closely with physicians, ancillary staff, and other departments to ensure high quality patient care and safety.
  • Worked with patients and family with discharge planning.
  • Preceptor for new RNs/LPNs.
  • Charge Nurse.
  • Provided high quality care to Pediatric patients on a regular basis.
  • Worked in conjunction with the staffing office to ensure admissions and discharges were done in a timely manner.

LPN

KRMC Med/surg
Kingman, AZ
07.1994 - 05.1995
  • Delivered patient care to multiple types of patients in conjunction with the staff RN.
  • Passed medications for the RN
  • Worked with ancillary departments and med/surg team to ensure high quality care and patient safety.

Education

Bachelor of Science - Nursing

Grand Canyon University
Phoenix, AZ
05.2015

Associate of Science - Nursing

Mohave Community College
Kingman, AZ
05.1995

Skills

  • Multidisciplinary team collaboration
  • Schedule management
  • Staff supervision
  • Oral and written communication
  • Personnel management
  • Flexible
  • Work well with all levels of staff
  • Willing to learn, implement changes
  • Patient relations

Certification

  • AZ RN License
  • AZ Level One Fingerprint Card
  • BLS/CPR
  • Food Handler's Card

References

References available upon request.

Timeline

Director

KRMC Home Health & Hospice
02.2020 - Current

Clinical Manager

KRMC Home Health
01.2019 - 02.2020

Clinical Nurse Leader

KRMC Home Health
10.2015 - 01.2019

RN Staff Nurse

KRMC Home Health
04.2007 - 10.2015

Director

KRMC Occupational Health
09.2001 - 04.2007

Employee Health Nurse

KRMC Occupational Health
10.2000 - 09.2001

RN Staff Nurse

KRMC Emergency Department
10.1999 - 10.2000

RN Floor Nurse

KRMC Med-Surg/Pediatrics
05.1995 - 10.1999

LPN

KRMC Med/surg
07.1994 - 05.1995

Bachelor of Science - Nursing

Grand Canyon University

Associate of Science - Nursing

Mohave Community College

Similar Profiles

CREATE PROFILE