Candice Kocian
North Olmsted,OH
Summary
Accomplished General Manager at Kocian Meats, adept in operations management and leadership, spearheaded strategies boosting sales and profitability. Expert in fostering vendor relationships and enhancing customer satisfaction, demonstrated through significant business growth. Excelled in inventory control and team building, ensuring financial stability and high employee morale.
Overview
1
1
Certification
28
28
years of professional experience
Work History
General Manager
Kocian Meats
Cleveland, Ohio
07.2009 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Retail Manager
Kocian Meats
Cleveland , Ohio
09.1998 - 07.2009
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
Education
High School Diploma -
Culver Academies
Culver, IN06-1995
Communications
Cuyahoga Community College
Cleveland, OHSkills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Training and coaching
- Staff management
- Customer relations
- Inventory control
- P&L management
- Vendor relationships
- Facility management
Certification
- ServSafe Certified through 2028
Timeline
General Manager
Kocian Meats
07.2009 - Current
Retail Manager
Kocian Meats
09.1998 - 07.2009
High School Diploma -
Culver Academies
Communications
Cuyahoga Community College