Candice Laurie

Armored Vault Supervisor

GardaWorld Cash Services

St. Petersburg, FL

08.2005 - 04.2025

Assisted in resolving customer complaints related to vault operations promptly and efficiently.
Created reports detailing any discrepancies or irregularities in order to maintain accurate records.
Coordinated with vendors to manage delivery services for incoming and outgoing items.
Collaborated with other departments on projects related to asset protection initiatives.
Provided training to new staff members on vault procedures, policies, and processes.
Supervised the shipping and receiving process to ensure proper inventory control.
Reviewed and tracked daily vault operations to ensure accuracy.
Created and updated financial reports on frequent basis to present information to leadership teams.
Received customer and banking center deposits from armored carriers and balanced deposits to accompanying manifest.
Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.
Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters and coin machines.
Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.
Complied with vault procedures and controls and cross-trained other staff members in vault processes to verify consistent services.
Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
Checked identifying numbers or seals on bags of deposits and change shipments against receipts accompanying each bag or against listing delivered for bags, boxes or containers.
Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
Loaded and unloaded wagons, flatbed carts and buggies carrying heavy coin bags and boxes.