Candice Lugo
Chehalis,WA
Summary
Dynamic professional with a strong work ethic and deep cleaning expertise, previously at Ashley's Cleaning LLC. Proven track record in enhancing customer satisfaction and optimizing workflows. Skilled in conflict resolution and crew management, fostering a collaborative environment that led to improved service delivery and client retention.
Overview
5
5
years of professional experience
Work History
Professional Cleaner
Ashley's Cleaning LLC
06.2023 - Current
- Performed thorough cleaning of residential and commercial spaces, ensuring high standards of hygiene and customer satisfaction.
- Utilized industry-standard cleaning equipment and eco-friendly products to enhance efficiency and safety.
- Organized cleaning schedules to optimize workflow and minimize disruption for clients during service hours.
- Trained new team members on best practices for cleaning techniques and equipment usage, fostering a collaborative environment.
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
Leasing Manager
Courtyard by Marriott
08.2020 - 06.2023
- Managed leasing operations, optimizing occupancy rates through strategic marketing initiatives.
- Developed and implemented comprehensive leasing strategies to enhance property visibility and attract tenants.
- Trained and mentored junior leasing staff on best practices for tenant relations and lease negotiations.
- Conducted market analysis to inform pricing strategies and improve competitive positioning within the local market.
- Collaborated with maintenance teams to address tenant concerns promptly, enhancing overall resident satisfaction.
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
Education
High School Diploma -
Antelope Valley College
Lancaster, CA06-2000
Skills
- Strong work ethic
- Self-motivation and initiative
- Multitasking proficiency
- Deep cleaning expertise
- Reliability and punctuality
- Conflict resolution
- Problem-solving capacity
- Physical stamina
- Customer service
- Crew management
Timeline
Professional Cleaner
Ashley's Cleaning LLC
06.2023 - Current
Leasing Manager
Courtyard by Marriott
08.2020 - 06.2023
High School Diploma -
Antelope Valley College
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