Candice Nelson
Hopkins,USA
Summary
Detail-oriented and compassionate Administrative and Project Coordination Professional with a strong foundation in Certified Nursing Assistant (CNA) care, client advocacy, and healthcare documentation. Brings over 5 years of combined experience in healthcare, project coordination, and vendor management, demonstrating exceptional skill in organization, communication, and process improvement. Adept at managing administrative operations, developing individualized client care and service plans, and fostering positive relationships across teams and client groups. Recognized for balancing empathy and efficiency-ensuring both client satisfaction and operational excellence.
Overview
9
9
years of professional experience
Work History
ARHMS Mental Health Practioner
We Care
Saint Cloud, Minnesota
12.2025 - Current
- Provide rehabilitative mental health services to adults with serious mental illness, focusing on skill development to promote independent living, community integration, and recovery.
- Assist clients in building skills related to medication management, symptom management, interpersonal relationships, employment readiness, and daily living activities.
- Coordinate care with mental health professionals, case managers, and other service providers to ensure continuity and quality of care.
- Maintain accurate, timely clinical documentation in compliance with state and agency guidelines.
- Promote client self-advocacy and empowerment through person-centered, strength-based approaches.
CFSS Coordinator
Global Health Link Inc.
Roseville, MN
01.2025 - 09.2025
- Conducted comprehensive client CFSS consultations and developed individualized service delivery plans ensuring accuracy, compliance, and alignment with client needs.
- Submitted finalized plans for signatures, uploaded documentation into MNCHOICES, and coordinated reviews and approvals with case managers, care coordinators, and lead agencies.
- Educated clients on CFSS program processes, service options, and available resources, promoting informed decision-making.
- Provided ongoing client support regarding approval timelines, plan updates, and service inquiries.
- Implemented structured processes to document ADLs, IADLs, behaviors, and client preferences, resulting in more personalized and compliant care plans.
- Consistently achieved timely plan approvals and optimized workflows, enhancing team efficiency and documentation quality.
Project Coordinator
Jones Lang LaSalle (JLL)
New Hope, MN
10.2023 - 10.2024
- Coordinated multiple concurrent projects, ensuring timely completion within defined scope and budget.
- Partnered with cross-functional teams to gather requirements, define deliverables, and establish clear project objectives.
- Tracked progress, identified potential risks, and implemented proactive mitigation strategies.
- Created and maintained detailed project documentation including meeting minutes, action items, and status reports.
- Streamlined communication channels between departments, improving transparency and project efficiency.
- Developed and maintained strong vendor and contractor relationships, supporting successful project execution and compliance.
Vendor Coordinator Manager
TailWind Voice & Data
Minnetonka, MN
12.2021 - 10.2023
- Identified, vetted, and onboarded new vendors, technicians, and material suppliers nationwide to support operational growth.
- Ensured vendor compliance by managing Certificates of Insurance, W-9s, and Vendor Agreements.
- Oversaw maintenance and accuracy of Tailwind vendor database.
- Supported Project Managers with scheduling and vendor sourcing to meet project timelines.
- Provided administrative and communication support to supervisors, maintaining high levels of coordination and operational accuracy.
Leasing Consultant
Steven Scott Management
Brooklyn Park, MN
02.2021 - 12.2021
- Delivered exceptional customer service via phone, email, and in-person interactions to prospective and current residents.
- Conducted property tours and guided applicants through the leasing process, ensuring a seamless experience.
- Managed administrative functions such as document processing, data entry, and file management.
- Addressed resident inquiries and concerns promptly, maintaining strong tenant satisfaction.
- Conducted detailed move-out inspections and accurately documented findings.
Certified Nursing Assistant
AICDC Withdrawal Management
Minneapolis, MN
06.2017 - 04.2020
- Assisted Registered Nurses with client admissions, assessments, and orientation to care protocols.
- Conducted routine safety rounds and monitored vital signs to ensure client well-being.
- Explained admission documentation, privacy practices, and HIPAA compliance to clients.
- Supported nurses with blood glucose monitoring and medication administration under supervision.
- Accurately documented client progress and care details in the Procentive system.
Education
High School Diploma -
Rich Central Campus High School
Matteson, IL05.2006
Skills
- Project Management
- Vendor Management
- Scheduling
- Procurement
- Compliance Oversight
- Workflow Optimization
- Healthcare Support
- Client Care
- HIPAA Compliance
- Care Coordination
- Documentation Accuracy
- Technical Proficiency
- Microsoft Office Suite
- Procentive
- MNCHOICES
- Communication
- Organization
- Client Relations
- Cross-Team Collaboration
- Administrative Support
- Process Improvement
Timeline
ARHMS Mental Health Practioner
We Care
12.2025 - Current
CFSS Coordinator
Global Health Link Inc.
01.2025 - 09.2025
Project Coordinator
Jones Lang LaSalle (JLL)
10.2023 - 10.2024
Vendor Coordinator Manager
TailWind Voice & Data
12.2021 - 10.2023
Leasing Consultant
Steven Scott Management
02.2021 - 12.2021
Certified Nursing Assistant
AICDC Withdrawal Management
06.2017 - 04.2020
High School Diploma -
Rich Central Campus High School