CANDICE PATTON
Longview,TX
Summary
Conscientious Healthcare professional offering over 9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CEO/Owner/tax Preparer
l.l
09.2021 - Current
- Preparing income tax for business/college students/individuals with w2's/1099's
- Data entry
- Established and maintained strong relationships with customers, vendors and strategic partners
Insurance Verification Specialist
AllianceRx Walgreens Pharmacy
11.2022 - 02.2023
- Running test claims/verifying insurance/calling patients and doctors about there prescription verifying there referral prior authorization has been received
- Documenting different templates that goes along with the referral type.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries
Patient Access Representative
Johnson Service Group, mother frances
10.2021 - 01.2022
- Data entry/ scheduling patients for doctors appointments/sending referrals to doctors via electronic fax and via manual fax and email
- Email system using epic software and working with medicare/medicaid/ blue cross blue shield insurance
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
Tax Preparer
01.2021 - 10.2021
- Preparing income tax for business/college/
- Calculated estimated tax payments for clients
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions
- Analyzed financial documents to accurately reflect client information on tax returns
Customer Service Representative
InnoSource
01.2020 - 05.2020
- Helped customers with questions about there mortgage loans and also explained about there taxes/ insurance/ and escrow account
Certified Nursing Assistant
Texas Home Health
06.2018 - 01.2020
- Home health aide vital signs bathing grooming
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Responded to patient requests for supplies and personal comfort items such as extra blankets
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
Certified Nursing Assistant
CHOICE HOMECARE
01.2018 - 06.2018
- Bathing/vital signs/dressing/grooming/charting on clients daily living..
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Responded to patient requests for supplies and personal comfort items such as extra blankets
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
Caregiver
Pluscare
10.2017 - 01.2018
- Incontinence care/ dressing/ bathing/ take clients to doctor appointment/vital signs/charting on clients daily living
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Certified Nursing Assistant
TX
09.2016 - 06.2017
- Vital signs/light housekeeping/bathing
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Supported ambulation and physical therapy needs by conducting planned exercise routines
Certified Nurse Assistant
TX
12.2015 - 02.2017
- Check vital signs/ bathing/ documenting on residents daily adl's
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
Certified Nursing Assistant
Genesis HealthCare
07.2015 - 08.2016
- Responsibilities bathing/rom/adl/incontinent care/grooming/transferring from bed to w/c/feeding/ answering call lights
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
Certified Nursing Assistant
Treviso transitional care
03.2015 - 07.2015
- Showers/charting/transfer from bed to wheelchair/incontinent care/shaving/making bed/activities of daily living
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Responded to patient requests for supplies and personal comfort items such as extra blankets
- Supported ambulation and physical therapy needs by conducting planned exercise routines
Certified Nursing Assistant
Highland Pines Nursing and Rehabilitation Center
08.2014 - 03.2015
- Responsibilities helping patients with actives of daily living/ changing patients that are incontinent/ showering/grooming/ helping residents to ambulate
Housekeeper
PIne Tree Lodge Nursing Home
05.2014 - 08.2014
- Responsibilities cleaning/sanitizing/sweeping/laundry
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Changed bed linens and collected soiled linens for cleaning
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs
- Completed special housekeeping actions such as turning mattresses on set schedule
Direct Support Professional
Evergreen Life Services
07.2012 - 05.2013
- Helping clients with intellectual disabilities
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Maintained clean, safe, and well-organized patient environment
- Recorded status and duties completed in logbooks for management
- Completed regular check-ins and progress report for each client
Assistant Manager
CEFCO Convenience Stores
10.2009 - 06.2012
- Doing paperwork of daily sales/assisting customers/cashiering/stocking/balancing cash register/ preparing bank deposits/ resetting planograms
Cashier
Dishwasher
09.2008 - 10.2009
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Cashier/stocking/cleaning
Zoner, Walmart
04.2004 - 02.2006
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
High school diploma -
Pennfoster High School
Scranton Pa07.2019
No Degree - Nursing
Kilgore College
Longview, TXClinical Certified Medical Assistant - Clinical Medical Assistant
Necoles Learning Academy
Longview, TX07.2023
Skills
- Developmental Disabilities Experience
- Home Health
- Customer service
- Medical Records
- Computer Literacy (10 years)
- Documentation review
- Communication skills{Empathetic
- Phone etiquette
- Assistant Manager Experience
- Medication Administration
- Certified Nursing Assistant
- Clerical experience
- Vital Signs/ capillary draw/venipuncture/fingerstick/ weights (Less than 1 year)
- Windows 10/microsoft office
- Patient Care
- Medical office experience
- Patient monitoring
- Triage
- Insurance Verification
- Laboratory Experience
- Medical Scheduling
- EMR Systems{Epic/sharepoint/workday/kinnser
- Caregiving
- Assisting doctors with patient examinations
- Monitoring Patient Progress
- Electrocardiographic Rhythm Recognition
- Antigen Testing
- Chronic Disease Management
- Restocking Lab Supplies
- Treatment Room Preparation
- Assisting with Physical Exams
- Simple Dressings
Certification
CPR Certification
Certified Medical Assistant
July 2023 to July 2025
Timeline
Insurance Verification Specialist
AllianceRx Walgreens Pharmacy
11.2022 - 02.2023
Patient Access Representative
Johnson Service Group, mother frances
10.2021 - 01.2022
CEO/Owner/tax Preparer
l.l
09.2021 - Current
Tax Preparer
01.2021 - 10.2021
Customer Service Representative
InnoSource
01.2020 - 05.2020
Certified Nursing Assistant
Texas Home Health
06.2018 - 01.2020
Certified Nursing Assistant
CHOICE HOMECARE
01.2018 - 06.2018
Caregiver
Pluscare
10.2017 - 01.2018
Certified Nursing Assistant
TX
09.2016 - 06.2017
Certified Nurse Assistant
TX
12.2015 - 02.2017
Certified Nursing Assistant
Genesis HealthCare
07.2015 - 08.2016
Certified Nursing Assistant
Treviso transitional care
03.2015 - 07.2015
Certified Nursing Assistant
Highland Pines Nursing and Rehabilitation Center
08.2014 - 03.2015
Housekeeper
PIne Tree Lodge Nursing Home
05.2014 - 08.2014
Direct Support Professional
Evergreen Life Services
07.2012 - 05.2013
Assistant Manager
CEFCO Convenience Stores
10.2009 - 06.2012
Cashier
Dishwasher
09.2008 - 10.2009
Cashier/stocking/cleaning
Zoner, Walmart
04.2004 - 02.2006
High school diploma -
Pennfoster High School
No Degree - Nursing
Kilgore College
Clinical Certified Medical Assistant - Clinical Medical Assistant
Necoles Learning Academy
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