CANDICE PIERRE
Brooklyn,NY
Summary
Strong organizational and time management skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) First Aid and CPR certified; experienced in emergency response and crisis management Excellent customer service and interpersonal communication Skilled in scheduling coordination, administrative support, and passenger handling. Safety & Security expertise with supervisory leadership experience Bilingual: English and Haitian Creole.
Overview
16
16
years of professional experience
Work History
Security Shift Supervisor
Allied Universal
New York, NY
01.2025 - Current
- Supervise daily security operations, ensuring safety protocols and company policies are consistently followed
- Lead, train, and mentor security officers while monitoring performance and shift activities
- Respond to emergencies and incidents with professionalism, coordinating with law enforcement and management when required
- Conduct regular patrols, inspections, and incident reporting to maintain a secure environment
- Provide excellent customer service while ensuring a safe and welcoming atmosphere for staff and visitors
Scheduling Coordinator
EZ Living Home Care
Brooklyn, NY
01.2024 - 01.2025
- Scheduled appropriate personnel on case and staffing assignments according to referral information
- Responsible for ongoing communication with case managers, physician’s office staff and family members
- Resolved any scheduling conflicts and made adjustments as needed to accommodate changing priorities
- Ensured that care is provided according to all relevant policies, procedures and regulations
- Utilize problem solving skills regarding client complaints and concerns on a daily basis
- Served as the primary liaison between clients, families, and healthcare professionals
- Adjusted staff assignments to resolve scheduling issues and accommodate emergencies
Inflight Crewmember
JetBlue Airways
New York, NY
01.2022 - 01.2024
- Conduct pre-flight safety checks and demonstrated safety procedures to ensure compliance with FAA regulations
- Deliver consistent, high-quality customer service while serving as an ambassador of the JetBlue brand
- Ensure passenger safety and comfort throughout all phases of flight
- Assist with inflight services, providing snacks, beverages, and information about airline procedures and amenities
- Resolved passenger concerns with professionalism and creative problem-solving
- Collaborated with crew members to maintain smooth operations and responded effectively to onboard emergencies
Scheduling Coordinator
Human Care
Brooklyn, NY
01.2021 - 01.2022
- Scheduled appropriate personnel on case and staffing assignments according to referral information
- Responsible for ongoing communication with case managers, physician’s office staff and family members
- Resolved any scheduling conflicts and made adjustments as needed to accommodate changing priorities
- Ensured that care is provided according to all relevant policies, procedures and regulations
- Utilize problem solving skills regarding client complaints and concerns on a daily basis
- Served as the primary liaison between clients, families, and healthcare professionals
- Adjusted staff assignments to resolve scheduling issues and accommodate emergencies
Customer Service
Sephora
Boca Raton, FL
01.2015 - 01.2021
Patient Care Coordinator
Boca Home Care
Boca Raton, FL
01.2015 - 01.2021
Lead Patient Care Coordinator
Hopeton Care
Brooklyn, NY
01.2010 - 01.2015
Education
Associate of Arts - Health Service Administration
Palm Beach State College
Lake Worth, Florida01.2018
Skills
- Computer skills
- Scheduling management
- Teamwork and collaboration
- Task delegation
- Business analysis
- Adaptability and flexibility
- Work Planning and Prioritization
- Problem-solving abilities
Timeline
Security Shift Supervisor
Allied Universal
01.2025 - Current
Scheduling Coordinator
EZ Living Home Care
01.2024 - 01.2025
Inflight Crewmember
JetBlue Airways
01.2022 - 01.2024
Scheduling Coordinator
Human Care
01.2021 - 01.2022
Customer Service
Sephora
01.2015 - 01.2021
Patient Care Coordinator
Boca Home Care
01.2015 - 01.2021
Lead Patient Care Coordinator
Hopeton Care
01.2010 - 01.2015
Associate of Arts - Health Service Administration
Palm Beach State College