Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Radford

Indianapolis,IN

Summary

Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Knowledgeable [Job Title] fluent in [Language] and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales. Skilled Retail Sales professional with [Number] years of experience in [Type] environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems. Motivated [Job Title] with [Number] years of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Friendly [Job Title] with reputation for exceeding all performance benchmarks in retail settings. Expertise in [Area of expertise] and [Area of expertise]. Independent worker with great communication and organizational skills. Comfortable collaborating in team environments. Maximizes seasonal employment as [Job Title], getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Relies on [Number] years of experience delivering excellent customer service. Applies thoughtful and practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Motivated [Job Title] with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for [Skill] and [Skill] skills. Results-oriented Retail professional possessing in-depth understanding of sales principles and customer service practices. Proficient in [Software] and [Software]. Adept at monitoring inventory levels, maintaining orderly merchandise displays and facilitating payments. Self-motivated individual with strong desire to succeed and meet goals. Seasoned [Job Title] with [Number]+ year background exceeding quotas in [Type] environments. Deliver exceptional customer service and product expertise to drive customer satisfaction ratings. Proficient in use and troubleshooting of POS systems. Friendly [Job Title] with [Number]-year background in retail. Drive sales-goal attainment and customer satisfaction through exceptional [Skill] and [Skill] abilities. Proficient in use of POS software. Grasps company initiatives quickly as [Job Title], achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties. Goal-oriented [Job Title] motivated to leverage [Type] background in [Type] position. Excel at delivering first-rate customer service in fast-paced, high volume retail environments. Recognized for [Skill] and [Skill] skills. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Driven retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Able to sell [Type] and [Type] products while adapting to new industry trends and changing customer desires. Seek to bring abilities to new position with room for career growth. Detail-oriented Warehouse and Sales Coordinator with expertise in managing order allocations and distribution for accounts worth up $[Number] while directing all activity of multiple staff members. Able to manage, coordinate and control warehouse operations including shipping and receiving. Dedicated to closely monitoring the quality and quantity of work performance and organizing and maintaining inventory and storage area for improved efficiency. Skill in communicating compliance requirements for accounts with sales and shipping departments. Experienced [Type] professional knowledgeable about [Type] operations, team leadership and training. Dependable and punctual supervisor with top-notch abilities in [Area of expertise] and [Area of expertise]. Offering [Number] years of experience and ready to take on dynamic, growth-oriented position in fast-paced environment at [Company]. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Retail professional with extensive knowledge of fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Energetic Sales Associate with solid understanding of [Product type] industry. Excellent customer service, communication and listening skills with cash management and POS systems experience. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Energetic [Job Title] highly knowledgeable about latest fashion trends. Successful at building strong customer following, thus increasing repeat business. [Job Title] highly successful at meeting daily, weekly and monthly sales goals in 100% commission sales environment. Retail Sales Associate with more than 10 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Dollar General
Indianapolis, IN
06.2019 - 10.2019
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
  • Engaged with customers to build rapport and promote long-term loyalty, increasing sales by [Number]%.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Performed as integral staff member in streamlining opening and closing procedures.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
  • Created [Timeframe] financial reports and documentation for review by store management staff.
  • Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Mentored [Number]-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Initiated task schedule to [Job title]s based upon individual strengths and familiarity with [Area of expertise].
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Returned change and currency and processed debit and credit card payments with [Number]% accuracy rate.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Recruited, hired and trained over [Number] new team members in [Timeframe].
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by [Number]%.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.

Retail Sales Associate

Kroger
Indianapolis, IN
08.2015 - 05.2019
  • Promoted importance of security and customer tracking to minimize store losses.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Structured budget monitoring and cash movements to minimize security risks and maintain tight controls.
  • Controlled shrinkage [Number]% through successful inventory management and stock rotation strategies.
  • Boosted participation in store loyalty program by [Number]% to improve customer brand engagement and overall sales.
  • Managed customer service duties by greeting over [Number] customers daily and informing customers about products.
  • Maintained transaction security by verifying payment cards against identification.
  • Achieved dramatic [Result] through positive employee motivation and focus on continuous improvement.
  • Prepared weekly employee work schedules for [Number] team members ensuring all shifts received adequate coverage.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor.
  • Offered credit applications to customers, cross-selling and converting [Number] out of [Number] customers into cardholders.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Greeted [Number] daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Educated customers on promotions to enhance sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

Some College (No Degree) -

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Merchandising Expertise
  • Product and Service Sales
  • Sales
  • Retail Sales
  • Team Member Coaching
  • Team Member Motivation

Timeline

Retail Sales Associate

Dollar General
06.2019 - 10.2019

Retail Sales Associate

Kroger
08.2015 - 05.2019

Some College (No Degree) -

Ivy Tech Community College of Indiana

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Candice Radford