Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Robinson

Rochester,NY

Summary

Dedicated law enforcement professional with extensive experience in case management, committed to enhancing community safety and welfare. Proven ability to analyze complex situations, implement effective strategies, and collaborate with diverse stakeholders to achieve positive outcomes. Strong communication and problem-solving skills foster trust and cooperation within the community. Passionate about making a meaningful impact through proactive engagement and innovative solutions.

Overview

13
13
years of professional experience

Work History

Awake Overnight Counselor

East House
11.2024 - Current
  • Provide 24/7 supervision and monitoring to ensure client safety during overnight hours.
  • Manage and log client medications accurately.
  • Assist residents with their recovery goals through supportive engagement.
  • Respond promptly and effectively to emergencies and incidents.

Peer Advocate – Open Access

Delphi Rise
11.2023 - Current
  • Assist clients with navigating substance use and mental health services, including referrals to detox, treatment, and harm reduction resources.

Probation Officer

Monroe County Office of Probation-Community’s Corrections
09.2023 - Current
  • Conduct intake assessments and develop individualized case plans for probationers.
  • Monitor compliance with court-ordered conditions and support rehabilitation efforts.
  • Perform home visits, office meetings, searches, and drug testing to ensure adherence to probation terms.
  • Collaborate with treatment providers, social services, and community resources to meet probationers’ needs.
  • Prepare detailed reports for court hearings and testify in court.
  • Execute arrests of probationers.

Resident Counselor

Heritage Christian Services
08.2012 - 11.2024
  • Served as a positive role model and contributed to resident treatment planning.
  • Assisted mentally disabled individuals with daily living activities.
  • Provided transportation and supervised residents during community outings.
  • Administered first aid and medication as appropriate.

Reentry Case Manager

Delphi Rise
09.2020 - 11.2023
  • Worked one-on-one with former state prisoners to meet stabilization needs (housing, treatment, employment).
  • Provided cognitive-based and trauma-informed group and individual support.
  • Assisted with public assistance, housing placements, treatment referrals, and vocational assistance.

CPS Caseworker

Child Protective Services
03.2022 - 09.2023
  • Investigated allegations of child abuse, neglect, or maltreatment.
  • Provided support services to children and parents to promote child safety.
  • Maintained computerized case records accurately.
  • Collaborated with law enforcement, schools, and community organizations.

Care Coordinator

Person Centered Services
06.2018 - 09.2020
  • Coordinated all aspects of individual care including health, behavioral healthcare, and community supports.
  • Facilitated comprehensive care management, transitional care, and family support.
  • Utilized Health Information Technology to link services.

Service Coordinator

Lifetime Assistance Inc
03.2018 - 06.2018
  • Advocated for clients and provided information on accessing community services.

Teacher Aid

Mary Cariola Children Center
06.2014 - 03.2018
  • Assisted classroom teachers with students having developmental disabilities and behavioral challenges.
  • Experienced working in ABA classrooms and conducting data collection on behaviors and academics.
  • Familiar with alternative communicative devices.

Education

Bachelor of Science -

Keuka College
Rochester, New York
01.2016

Associate Degree - Police Science

Monroe Community College
Rochester, New York
01.2014

Skills

  • Effective written and verbal communication
  • Maintains composure under pressure
  • Detail-focused approach
  • Strong time management skills

Timeline

Awake Overnight Counselor

East House
11.2024 - Current

Peer Advocate – Open Access

Delphi Rise
11.2023 - Current

Probation Officer

Monroe County Office of Probation-Community’s Corrections
09.2023 - Current

CPS Caseworker

Child Protective Services
03.2022 - 09.2023

Reentry Case Manager

Delphi Rise
09.2020 - 11.2023

Care Coordinator

Person Centered Services
06.2018 - 09.2020

Service Coordinator

Lifetime Assistance Inc
03.2018 - 06.2018

Teacher Aid

Mary Cariola Children Center
06.2014 - 03.2018

Resident Counselor

Heritage Christian Services
08.2012 - 11.2024

Associate Degree - Police Science

Monroe Community College

Bachelor of Science -

Keuka College

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