Dedicated and reliable Subway Train Operator with extensive experience in railway systems and operations management. Proven track record in ensuring safety protocols, managing signal procedures, and optimizing train movements for efficient transit operations. Expertise in emergency response and mechanical troubleshooting, consistently maintaining punctual schedules to enhance passenger satisfaction. Aiming to leverage skills in a dynamic transit environment to further improve operational efficiency.
Overview
10
10
years of professional experience
Work History
Subway Train Operator
Metropolitan Transportation Authority (MTA)
Brooklyn, NY
01.2019 - Current
Driving subway trains along designated routes, following signals and speed limits, and ensuring smooth passenger boarding and disembarking.
Communicate via radio with rail traffic controllers, yardmasters, and train crewmembers.
Monitor gauges, cab signals, and other instruments, and respond to signal alarms and notifications.
Perform ground and on-board inspections that include train control apparatus tests, brake tests, and other appropriate engine tests.
Conducted movement of rail cars and overall train and completed or verified air couplings and electrical connections between locomotives.
Monitor the radio for information and instructions from train crews or rail traffic controllers, and transmit messages via radio.
Positioned train at originating station before scheduled departure time and performed switching assignments in cooperation with other departments.
Observed and responded to wayside and cab signals.
Operated train cars safely and efficiently according to established protocols.
Moved locomotives between stations to organize efficient servicing, repairs and resupply.
Inspected tracks for debris or other obstructions prior to departure from each station stop.
Performed daily pre-trip inspections of equipment, including brakes, lights, horns, and couplings.
Performed train inspections, tests and procedures, completed associated paperwork and identified and documented train equipment defects.
Executed switching maneuvers in order to move railcars into different tracks within rail yards.
Monitored train operations, ensured adherence to safety regulations, and reported any irregularities or problems to supervisors.
Checked signals before departing from each station stop ensuring compliance with signal rules and regulations.
Communicated with dispatchers via radio regarding arrival times at stations and stops along the route.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Maintain alertness and a constant lookout ahead; do not allow distractions to interfere with the safe and efficient operation of the train.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Read, understand, and comply with bulletin orders, train orders, and general orders.
Troubleshoot and resolve mechanical and operational train issues encountered while en route.
Transportation Security Officer
Transportation Security Administration, TSA
Queens, NY
01.2017 - 01.2019
Performed security screenings of passengers and their carry-on items to detect prohibited items.
Searched individuals and baggage for weapons and other prohibited items.
Operated security equipment for screenings using hand wands and X-ray machines.
Assisted passengers with disabilities in walking through screening checkpoints.
Participated in regular drills designed to test preparedness levels for potential threats.
Operated controls on explosive detection system to manipulate and clear images.
Documented incidents involving passengers in accordance with agency protocols.
Assisted travelers with questions regarding airport security regulations and procedures.
Maintained knowledge of current aviation security standards and best practices.
Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Monitored passenger traffic flow at checkpoints to ensure safe and efficient boarding process.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Front Desk Opener
Soma Fitness Gym
Brooklyn, NY
08.2015 - 01.2017
Ensured proper use of exercise equipment by providing instruction on how to use machines safely and properly.
Monitored visitor access control systems including issuing identification badges when necessary.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Performed data entry into computer systems to maintain accurate records of customer information.