Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
10
10
years of professional experience
Work History
Certified Ophthalmic Assistant
Gold Eye Clinic
03.2025 - Current
Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
Enhanced clinic efficiency with accurate maintenance of patient records and scheduling appointments.
Flight Attendant
Envoy Air
05.2024 - 03.2025
Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Certified Ophthalmic Assistant
Heaton Eye Associates
08.2021 - 03.2025
Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Enhanced clinic efficiency with accurate maintenance of patient records and scheduling appointments.
Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
Store Manager
Mays Liquor Beer and Wine
08.2019 - 08.2021
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assisted with hiring, training and mentoring new staff members.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Service Manager
Texas Roadhouse
04.2015 - 09.2018
Coordinated with other departments to maintain streamlined and productive workflow.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Resolved customer complaints in professional and timely manner.
Clinic Manager at Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye CenterClinic Manager at Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye Center