Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Candice Webb

Phenix City,AL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

11
11
years of professional experience

Work History

Store Associate/ Cashier

AAFES
05.2021 - 06.2023
  • Served customers, provided advice and assistance, and ensured sales targets were achieved
  • Ensured that each customer received outstanding service by providing a friendly environment
  • Maintained orderly appearance of cash rack and supplies stocked
  • Performed store recovery in downtime.

Shift Manager

AAFES
02.2019 - 05.2021
  • Oversaw the daily & weekly activities of ten employees
  • Ensured employees were paid correctly and timely in accordance with company policy
  • Performed all purchasing & inventory duties for convenience store
  • Trained all new employees in compliance with company policy.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Supervisor

AAFES
04.2016 - 01.2019
  • Oversaw the daily & weekly activities of ten employees
  • Ensured employees were paid correctly and timely in accordance with company policy
  • Performed all purchasing & inventory duties for convenience store
  • Trained all new employees in compliance with company policy.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.

Store Associate/Cashier

AAFES
10.2013 - 03.2016
  • Served customers, provided advice and assistance, and ensured sales targets were achieved
  • Ensured that each customer received outstanding service by providing a friendly environment
  • Maintained orderly appearance of cash rack and supplies stocked
  • Performed store recovery in downtime.

Food Service

AAFES
03.2012 - 09.2013
  • Organized and prioritized work flow and daily assignments for maximum production
  • Supervised production methods and techniques to ensure quality and safety standards
  • Maintained inventory and reported to supervisor what items to order.

Education

High School Diploma -

CHATTAHOOCHEE HIGH SCHOOL
05.2010

Childcare Services -

Wurzburg American High School
12.2008

Skills

  • Well presented, polite, tactful and friendly
  • Able to handle aggressive behavior and take control of difficult situations
  • Having a natural flair for talking to people
  • Ability to build rapport effectively and identify solutions to customer’s needs
  • Able to handle unreasonable expectations
  • Identifying a customer’s individual needs
  • Able to handle complaints and difficult situations
  • Can work with minimal supervision
  • A motivated team player
  • Assertive techniques to manage difficult behaviors
  • Professional and friendly always with great energy and enthusiasm
  • Product Display
  • Customer Service
  • Shipment Processing
  • Payment Processing

References

  • Effie Suitte, (719)660-8765
  • IRENE STOUT, (315)286-2077

Timeline

Store Associate/ Cashier

AAFES
05.2021 - 06.2023

Shift Manager

AAFES
02.2019 - 05.2021

Supervisor

AAFES
04.2016 - 01.2019

Store Associate/Cashier

AAFES
10.2013 - 03.2016

Food Service

AAFES
03.2012 - 09.2013

High School Diploma -

CHATTAHOOCHEE HIGH SCHOOL

Childcare Services -

Wurzburg American High School

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Candice Webb