Summary
Work History
Education
Skills
Accomplishments
Job Profile
Area Of Expertise
Other Duties And Responsibilities
Personal Information
Disclaimer
Timeline
Generic

Navdeep Sharma

Jalandhar,Punjab

Summary

To secure a challenging position where I can effectively contribute my skills, in An organization that offers professional growth while being resourceful, Innovative and flexible.

Work History

Front Desk

Taj and bar
  • Handling customer escalation and all customer relation issue
  • Building customer relationship and loyalty
  • Creating work schedule
  • Preparing daily, weekly and monthly reports for senior manager
  • Promoting products and services
  • Great customers and handle inquiries
  • Keep work area clean
  • Order, receive, and distribute parts and supplies
  • A good level of written and verbal communication skills
  • Able to quickly gain extensive knowledge of company products & services
  • Flexible and adaptable
  • Ability to stay calm under pressure
  • Able to react quickly and effectively when dealing with challenging situation
  • Being patient with demanding customers
  • Well presented, polite, tactful and friendly
  • Positive attitude and optimistic thinking
  • An effective communicator with excellent relationship building interpersonal skills

Education

Matric -

C.B.S.E
01.2015

10+2 -

C.B.S.E
01.2017

Skills

  • Customer Relationships
  • Customer service
  • Client Retention
  • Resolving Problem
  • Evaluating Customers
  • Being patient with demanding customers
  • Well presented
  • Polite
  • Tactful
  • Friendly
  • Positive attitude
  • Optimistic thinking
  • Effective communicator
  • Excellent relationship building interpersonal skills
  • Operating System Windows
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point

Accomplishments

  • Good player of volleyball
  • International player of yoga

Job Profile

Handling customer escalation and all customer relation issue, Building customer relationship and loyalty, Creating work schedule, Preparing daily, weekly and monthly reports for senior manager, Promoting products and services, A good level of written and verbal communication skills, Able to quickly gain extensive knowledge of company products & services, Flexible and adaptable. Ability to stay calm under pressure, Able to react quickly and effectively when dealing with challenging situation

Area Of Expertise

  • Customer Relationships
  • Customer service
  • Client Retention
  • Resolving Problem
  • Evaluating Customers
  • Being patient with demanding customers
  • Well presented, polite, tactful and friendly
  • Positive attitude and optimistic thinking
  • An effective communicator with excellent relationship building interpersonal skills

Other Duties And Responsibilities

  • Great customers and handle inquiries
  • Keep work area clean
  • Order, receive, and distribute parts and supplies

Personal Information

  • Father's Name: SHAKTI KUMAR
  • Date of Birth: 07/01/00

Disclaimer

If given the opportunity to work with your organization, I would prove my mettle by doing my best work for the position that you would be offering. I would also like to assure, that your time and money invested in me would not go wasted and would be returned with good returns for the organization, in the near future.

Timeline

Matric -

C.B.S.E

10+2 -

C.B.S.E

Front Desk

Taj and bar

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Navdeep Sharma