Tyler Ngo
Redlands,CA
Summary
Developed strong organizational and time-management skills in fast-paced retail environment. Adept at managing inventory, handling stock, and maintaining well-organized workspace. Seeking to transition into new field where these transferrable skills can be utilized effectively.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist/Vet Technician Assistant
Dr. Butchko Vet Clinic
Jurupa Valley
05.2026 - 08.2026
- Managed front desk operations, ensuring smooth patient check-ins and scheduling.
- Maintained accurate patient records using veterinary management software.
- Coordinated appointments and follow-up reminders, optimizing clinic workflow efficiency.
- Assisted in managing inventory of supplies, minimizing shortages and ensuring availability.
- Trained new staff on front desk procedures and customer service protocols.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Baker/Fill Team Member
Michelle's Bakery
Redlands, CA
02.2025 - 04.2026
- Assisted in menu development, introducing seasonal items that attracted new customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Resolved operational challenges quickly, maintaining production schedules during peak demand periods.
- Complied with health and safety codes to protect staff and customers.
Order Picker/ Inventory Stocker (Seasonal Work)
OnTrac
Redlands, CA
11.2025 - 12.2025
- Organized and stocked shelves to ensure product availability for customers.
- Monitored inventory levels and reported discrepancies to management promptly.
- Utilized warehouse equipment to efficiently move and store products as needed.
- Monitored equipment functionality
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Collaborated with team members to streamline stocking processes and enhance efficiency.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Barista
Sharetea
Redlands, CA
06.2023 - 09.2025
- Delivered exceptional customer service to enhance guest satisfaction.
- Collaborated with team members to streamline beverage preparation workflows.
- Managed inventory levels and restocked supplies as needed.
- Assisted in training new baristas on company standards and procedures.
- Maintained calm demeanor during high-volume periods and special events.
- Prepared a variety of specialty beverages using high-quality ingredients.
Education
Bachelor of Science - Computer Science With A Focus On Data Science
California State University of Fullerton
Fullerton, CA05-2027
Skills
- Quality control
- Team collaboration
- Time management
- Positive attitude
- Cleaning procedures
- Heavy lifting
- Customer assistance
- Customer relationships
- Product restocking
- Customer service
- Problem solving
- Quality testing and assurance
- Willing to learn
Timeline
Front Desk Receptionist/Vet Technician Assistant
Dr. Butchko Vet Clinic
05.2026 - 08.2026
Order Picker/ Inventory Stocker (Seasonal Work)
OnTrac
11.2025 - 12.2025
Baker/Fill Team Member
Michelle's Bakery
02.2025 - 04.2026
Barista
Sharetea
06.2023 - 09.2025
Bachelor of Science - Computer Science With A Focus On Data Science
California State University of Fullerton