CANDICE WESTON
Elizabeth,CO
Summary
Dynamic enterprise transformation leader with over 20 years of experience in delivering and stabilizing complex, multi-region HCM and workforce technology programs.
Expertise in spearheading large-scale business transformations, aligning executive stakeholders, and driving measurable outcomes across global organizations.
Recognized for developing and scaling Delivery Excellence operating models that enhance performance, mitigate risk, and strengthen client relationships.
Proven ability to partner with executive clients to synchronize technology, operations, and workforce strategy, complemented by deep knowledge of Human Capital Management systems and working knowledge of Enterprise Resource Planning software.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Transformation Leader | Executive Sponsor
Magnisol (EPI-USE Ecosystem)
Atlanta, GA
06.2023 - Current
- Lead enterprise transformation and delivery governance across complex, global HCM programs, partnering with executive clients to align implementation strategy, execution, and business outcomes.
- Assisted in implementing transformation initiatives to enhance practice effectiveness. Supported teams in adapting to new processes and methodologies. Contributed to the development of best practices for improved operational efficiency.
- Designed and implemented Delivery Excellence operating model, improving consistency, governance, and scalability across multi-client portfolio
- Acted as executive sponsor, offering strategic insights to enterprise clients, enhancing decision-making processes at the C-suite level.
- Directed recovery efforts for high-risk programs to restore stakeholder confidence and enable seamless transition to go-live.
- Facilitated discussions with leadership to shape and optimize service delivery standards and strategic growth initiatives within Dayforce ecosystem.
- Strengthened client engagement and optimized service delivery to unlock new account opportunities.
- Guided cross-functional teams to enhance project delivery timelines, supporting improved collaboration.
- Analyzed operational challenges and developed strategic solutions to improve overall efficiency.
- Facilitated mentorship for junior staff to enhance professional growth and promote a culture of excellence.
- Established data-driven decision-making frameworks to enhance resource allocation across projects.
- Orchestrated stakeholder discussions to harmonize project goals with both organizational strategies and client needs.
- Evaluated performance metrics to drive operational improvements and reduce costs.
- Designed and implemented training programs aimed at improving team competencies and ensuring alignment with industry standards.
- Identified areas of improvement within the team and implemented strategies to address concerns effectively.
- Enhanced operational efficiency by strategically reallocating resources and concentrating on high-priority assignments to meet challenging deadlines.
- Spearheaded recruitment of top talent and implemented professional development programs to foster team performance and growth.
- Orchestrated change initiatives, effectively navigating teams through periods of transition and preserving morale and engagement levels.
- Promoted a culture of adaptability within the team to successfully respond to shifting market dynamics.
- Administered budgets and resources, ensuring effective allocation to drive achievement of organizational targets.
- Directed purchasing, sales, marketing, and customer account operations to optimize workflow and service delivery.
- Utilized strong issue resolution and dynamic communication skills to build and sustain lasting relationships with clients.
- Analyzed market trends and executed strategic initiatives to drive revenue growth and attract new customer segments.
- Conducted negotiations with customers and vendors to enhance profitability and reduce operational costs.
- Identified customer requirements and successfully negotiated project terms to maximize profitability.
- Conducted trend analysis and advised on product enhancements to strengthen competitive positioning.
- Designed and implemented comprehensive operational strategies aimed at improving service delivery efficiency.
- Nurtured lasting client connections by ensuring consistent excellence in product and service delivery.
- Drove company growth through execution of strategic marketing plans and business development initiatives.
- Conducted trend analysis and assessed opportunities for refining processes and execution strategies.
- Analyzed operational inefficiencies and orchestrated targeted strategies for underperforming business units, successfully restoring profitability within twelve months.
- Identified and capitalized on emerging market segments, resulting in significant annual revenue growth.
Manager, HCM Strategy
Paytech
Denver, CO
10.2018 - 04.2023
- Orchestrated comprehensive HCM strategy and enterprise transformation initiatives, integrating technology and workforce with overarching business goals across international programs.
- Directed recovery efforts for at-risk projects, utilizing governance frameworks and executive sponsorship to achieve delivery excellence.
- Managed portfolio activities across diverse implementations, guaranteeing compliance with established scope, budgetary limits, timelines, and quality criteria.
- Directed executive client engagement to facilitate escalations, steering committee discussions, and value realization initiatives.
- Synchronized delivery processes with commercial objectives to enhance margin performance.
- Developed and monitored standardized delivery processes and KPIs to enhance consistency and transparency in client outcomes.
- Facilitated partnerships with organizations like Dayforce to enhance delivery standards and support client success initiatives.
- Cultivated consulting team development to improve competencies and support organizational growth objectives.
Senior Team Manager, HR PMO
Charles Schwab
Lone Tree, CO
03.2017 - 10.2018
- Led strategic workforce transformation project, facilitating seamless integration of Workday system across organizational functions.
- Oversaw HR program portfolio strategy to support organizational goals and enhance workforce effectiveness.
- Led strategic partnerships with executive stakeholders to advance adoption initiatives and optimize organizational change methodologies.
- Facilitated resolution of employee relations conflicts to foster a harmonious workplace environment while ensuring confidentiality.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated ongoing dialogue between employees and management by organizing and leading town hall meetings and roundtable discussions.
- Executed performance reviews and motivational strategies to enhance HR team effectiveness.
- Facilitated employee career development by creating transparent progression plans and promoting ongoing learning opportunities.
- Analyzed salary data and market trends to ensure competitive compensation and enhance talent acquisition strategies.
- Conducted thorough assessments using compliance tools to identify deficiencies and apply corrective actions, enhancing overall audit preparedness.
Manager, Project Management
PayTech
Denver, CO
08.2014 - 03.2017
- Oversaw consulting delivery and client interactions within enterprise HCM programs, enhancing organizational growth and expansion efforts.
- Managed comprehensive portfolio of enterprise implementations, focusing on delivery excellence and client satisfaction.
- Implemented project management framework, focusing on talent acquisition, coaching, and performance evaluation to strengthen team effectiveness.
- Designed and executed strategies aimed at enhancing client engagement, supporting revenue growth, and encouraging repeat business.
PMO Lead /Senior Business Analyst
Agilutions
Denver, CO
01.2013 - 09.2014
- Led PMO and Business Analysis for custom software solutions focused on tracking and managing professional certification and recertification
- Elicited and translated client compliance and certification requirements into functional specifications, aligning product and engineering delivery
- Directed cross-functional teams to deliver scalable, client-driven solutions while ensuring alignment to timelines and priorities
- Established governance, reporting, and delivery standards to improve visibility, consistency, and overall execution
Education
Bachelor of Science - Biological Sciences
Colorado State University
Fort Collins, COBachelor of Science - Zoology
Colorado State University
Fort Collins, COSkills
- Enterprise Transformation Leadership
- HCM & Workforce Technology Strategy
- Consulting Delivery & Practice Leadership
- Global Program Governance
- Executive Client Advisory
- Delivery Recovery & Risk Mitigation
- Operating Model Design & Scale
- Account Growth & Client Expansion
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Influencing others
Accomplishments
- Grew and scaled a team of two to 22 staff members within 2.5 year timeframe.
- Brought in 13 new customers in 2025, with a total value of $4.8M.
- Initiated eighteen new routes that reduced delivery time by 25%.
- Implemented growth strategies that effectively supported organizational expansion, leading to a 100% increase in company size within one year.
- Managed large-scale programs ($37M+) and supported major clients including British Petroleum
Certification
- Project Management Professional (PMP)
- Certified Scrum Master (CSM)
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Delivery Transformation Leader | Executive Sponsor
Magnisol (EPI-USE Ecosystem)
06.2023 - Current
Manager, HCM Strategy
Paytech
10.2018 - 04.2023
Senior Team Manager, HR PMO
Charles Schwab
03.2017 - 10.2018
Manager, Project Management
PayTech
08.2014 - 03.2017
PMO Lead /Senior Business Analyst
Agilutions
01.2013 - 09.2014
Bachelor of Science - Biological Sciences
Colorado State University
Bachelor of Science - Zoology
Colorado State University
TECHNOLOGY EXPERTISE
Dayforce | Workday | UKG | ADP | PeopleSoft | Oracle | SAP |