Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Winters

Lakeview,OR

Summary

Adept at multitasking and maintaining a positive attitude, I leveraged strong communication and organizational skills at Goodwill to enhance client self-confidence and job readiness. Demonstrated reliability and empathy, significantly improving client outcomes. I consistently contribute to a productive and welcoming environment. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I have been in customer service for most of my working career. It is demanding yet fulfilling and I enjoy helping others. I have the patience and willingness to work in customer service. I would be a great asset to an employer because I am versatile in my work experience. I am a reliable and trustworthy person. I show up to work with a positive attitude and provide my employer with excellent work ethic.

Overview

12
12
years of professional experience

Work History

Retail Worker

Ace Hardware
Lakeview, OR
08.2020 - Current
  • Greet customers, help locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Excellent customer service when assisting customers with inquiries or concerns.
  • Front end cashier experience
  • Operate Key Machine
  • Operate paint machine
  • Trained new employees
  • Merchandise/Planograms
  • Performed operational duties to run the retail store that included opening/closing and count down cash registers at closing
  • Process payments for customer accounts
  • Restock of weekly freight with speed and accuracy
  • Fulfilled online orders and special orders
  • Answer phone calls promptly
  • Manuel pallet jack experience
  • Can stand for long periods of time and can lift heavy objects
  • Familiar with eagle mobile point of sale
  • Order merchandise weekly for store departments
  • Assist customers with carryout of purchases

Barista

Blarney Brothers
Lakeview, OR
10.2014 - 08.2020
  • Performed operational duties to run the store that included opening/closing
  • Operate cash register
  • Sales of tobacco and alcohol, check id's
  • Operate espresso machine
  • Writing checks for vendors
  • Buy supplies for store
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Job Coach

Goodwill
Lakeview, OR
08.2013 - 10.2014
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges
  • Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed
  • Developed and maintained relationships with community resources to support job coaching
  • Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and self confidence
  • Transportation for clients in company vehicles
  • Medication management
  • On call rotation for clients services
  • Computer data entry for case notes and IR reports
  • In home client services

Restaurant Worker

Snack Shack
Lakeview, OR
06.2012 - 08.2013
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Worked with coworkers to ensure accuracy of orders, resulting in great product for customers.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Food Preparation
  • Attained food handlers license
  • Operate grill and fryers
  • Performed operational duties to run the restaurant that included opening/closing
  • Daily cleaning of restaurant
  • Trained new employees
  • Worked split shifts
  • On call when needed

Education

High School Diploma -

Lakeview High School
Lakeview, OR
06.2005

Skills

  • Reliability and punctuality
  • Team Player
  • Excellent customer service
  • Positive Attitude
  • Strong communication skills
  • Strong organization skills
  • Willingness to learn
  • Active listener
  • Speed and accuracy
  • Good at multitasking
  • Patience and empathy
  • Trustworthy

Timeline

Retail Worker

Ace Hardware
08.2020 - Current

Barista

Blarney Brothers
10.2014 - 08.2020

Job Coach

Goodwill
08.2013 - 10.2014

Restaurant Worker

Snack Shack
06.2012 - 08.2013

High School Diploma -

Lakeview High School
Candice Winters