Summary
Overview
Work History
Education
Skills
References
Timeline
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Candice Zambrana

Jacksonville

Summary

Experienced bartender skilled in mixology and drink preparation, with a strong background in customer service within high-volume environments. Maintained cleanliness and organization of bar areas while efficiently managing food and drink orders for multiple tables. Trained new staff on service standards and best practices, contributing to a cohesive team dynamic. Successfully resolved customer complaints and monitored alcohol consumption levels to ensure compliance with safety protocols.

Overview

21
21
years of professional experience

Work History

Bartender/Server/Key Manager

Seven Bridges Brewery
Jacksonville
01.2007 - Current
  • Prepared and served a variety of craft beers in a busy brewery setting.
  • Maintained cleanliness and organization of bar area during peak service hours.
  • Engaged with customers to provide recommendations and enhance their experience.
  • Trained new bartenders on best practices and recipes.
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints in a professional manner.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Managed food and drink orders efficiently for multiple tables.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new servers on company policies and procedures.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Provided exceptional customer service in high-volume bar and restaurant settings, maintaining a welcoming and energetic atmosphere.
  • Expertly crafted a wide range of cocktails and beverages with speed, accuracy, and attention to quality and presentation.
  • Served tables efficiently and professionally, managing multiple sections while upselling food and beverage items.
  • Handled opening and closing responsibilities as Key Manager, including cash handling, staff supervision, and shift reporting.
  • Trained and mentored new staff on service standards, safety procedures, and POS systems.
  • Acted as host during peak times, managing guest flow and ensuring a positive first impression.
  • Designed and executed décor for large-scale banquet events and private parties, enhancing guest experience and event ambiance.
  • Collaborated with management and kitchen staff to coordinate special events and ensure seamless service.

Bartender

The Bogey Grill
Ponte Vedra
02.2004 - 11.2006
  • Maintained cleanliness and organization of bar area during peak service hours.
  • Engaged with customers to provide recommendations and enhance their experience.
  • Performed opening and closing duties including restocking supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Resolved customer complaints in a professional manner.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Effectively multitasked within fast-paced environment.

Education

Bachelor of Science in Nursing - Nursing

Chamberlain University College of Nursing
Jacksonville, FL
07-2026

Associate of Science - Heath Sciences

Florida State College of Jacksonville
Jacksonville, FL
07-2023

Skills

  • Mixology & Drink Preparation
  • Customer Service & Hospitality
  • Cash Handling & POS Systems
  • Multitasking in High-Volume Environments
  • Knowledge of Beer, Wine & Spirits
  • Inventory Management & Restocking
  • Time Management & Efficiency
  • Conflict Resolution & Communication
  • Cleanliness & Sanitation Standards
  • Team Collaboration

References

References available upon request.

Timeline

Bartender/Server/Key Manager

Seven Bridges Brewery
01.2007 - Current

Bartender

The Bogey Grill
02.2004 - 11.2006

Bachelor of Science in Nursing - Nursing

Chamberlain University College of Nursing

Associate of Science - Heath Sciences

Florida State College of Jacksonville

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