CANDICE MORGAN NICHOLSON
OLIVE BRANCH,MS
Summary
Hard-working, high energy server with passion for customer satisfaction. Over 18 years in food service industry. Known for great reliability and attention to detail.
Overview
10
10
years of professional experience
Work History
Bakery Manager/ Owner
Playing With Sprinkles
03.2020 - Current
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Managed approximately 20 incoming calls, emails and messages per day from customers.'
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
Lead Server
Iris Restaurant Group
02.2014 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
Business Management
University Of Memphis
Memphis, TNSkills
- People Person
- Supply Ordering
- Multitasking and Prioritizing
- Customer Service Management
- Computer Proficiency
Timeline
Bakery Manager/ Owner
Playing With Sprinkles
03.2020 - Current
Lead Server
Iris Restaurant Group
02.2014 - Current
Business Management
University Of Memphis
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