Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Morris

Covington,United States

Summary

Talented Process Technician bringing 11 years experience in production environments. Known for commitment to increasing production efficiency, reducing downtime and costs and maximizing plant efficiency to drive customer satisfaction. Quick-learning with excellent communication and leadership skills.

Overview

23
23
years of professional experience

Work History

Waitress/Cook/Front End Cashier

Piggin' Ain't Easy
07.2023 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Used cash registers and credit card machines to cash out customers.
  • Carried out complete opening and closing duties to keep restaurant working efficiently and ready to meet customer needs.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.

MNCC Call Center Customer Service Representative

AMERICAN SYSTEMS Corporation
04.2023 - 07.2023
  • Secret Security Clearance
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Delivered exceptional customer service to every customer by creating welcoming and positive experiences.
  • Educated on company systems and form completion.
  • Investigated and resolved customer inquiries and complaints.

Process Technician

Unilever United States Inc.
02.2012 - 03.2023
  • Complied with safety rules and standards to maximize efficiencies while reducing accidents.
  • Performed preventive maintenance on equipment during scheduled downtime.
  • Performed maintenance on machinery and escalated major malfunctions to maintenance for immediate assistance.
  • Sampled products at established intervals and documented results.
  • Inspected all products for quality and optimum performance.
  • Adjusted equipment and troubleshot issues.
  • Performed minor repairs on equipment and administered product changeovers.
  • Maintained and operated automated manufacturing equipment.
  • Carried out day-day-day duties accurately and efficiently.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
  • CIP, Sanitization, Lock Out Tag Out, Working at Heights and many more job duties.

Data Processor

Brighton Bank
09.2003 - 05.2010
  • Located and corrected data entry errors.
  • Double checked accuracy of hard copy paperwork and rectified any issues.
  • Verified accuracy of data before transcribing.
  • Sorted and processed incoming reports before putting data into processing software.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Maintained friendly and professional customer interactions.

Cashier/Courtesy Booth Worker

Naifeh's Food Rite
03.2001 - 10.2003
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases and locate items.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

High School Diploma -

Covington High School
Covington, TN
08.2003

Skills

  • Work equally well with others and on my own
  • Learn Quickly and always willing to learn new things
  • Always try to be efficient
  • Maintain low error rate and try to do the best I can do in anything
  • Problem-Solving Skills
  • Quality Control

Timeline

Waitress/Cook/Front End Cashier

Piggin' Ain't Easy
07.2023 - Current

MNCC Call Center Customer Service Representative

AMERICAN SYSTEMS Corporation
04.2023 - 07.2023

Process Technician

Unilever United States Inc.
02.2012 - 03.2023

Data Processor

Brighton Bank
09.2003 - 05.2010

Cashier/Courtesy Booth Worker

Naifeh's Food Rite
03.2001 - 10.2003

High School Diploma -

Covington High School

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Candice Morris