Candida Baltazar
Golden,CO
Summary
Dedicated housekeeping professional with extensive experience at Table Inn, excelling in maintaining high cleanliness standards and enhancing guest satisfaction. Proven expertise in deep cleaning and effective teamwork, consistently improving service quality and operational efficiency. Recognized for training new staff and implementing innovative cleaning techniques to elevate overall guest experiences.
Overview
9
9
years of professional experience
Work History
Housekeeper
Table Inn
Golden, CO
04.2020 - Current
- Cleaned and sanitized guest rooms to maintain high cleanliness standards.
- Managed laundry services, ensuring timely delivery of fresh linens.
- Stocked cleaning supplies and reported inventory needs to management.
- Assisted in organizing housekeeping schedules for efficient workflow.
- Trained new staff on cleaning protocols and safety procedures.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Collaborated with maintenance team to address facility issues promptly.
- Monitored guest feedback to enhance service quality and satisfaction levels.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Implemented best practices for waste disposal and recycling efforts.
Clean House
Premier Cleaning Services Inc
Golden Co
05.2022 - 2026
- Oversaw simultaneous task management, prioritizing responsibilities to enhance productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Food Runner
Golden Hotel
01.2017 - 2022
- Delivered food orders promptly to ensure guest satisfaction.
- Assisted kitchen staff in maintaining workflow efficiency during peak hours.
- Collaborated with servers to coordinate timely service and accurate order delivery.
- Maintained cleanliness of dining areas, enhancing overall guest experience.
- Monitored food presentation and quality before serving to guests.
- Adapted quickly to changing menu items and customer preferences.
- Supported training of new staff on food running protocols and procedures.
- Resolved guest inquiries regarding menu items, fostering positive dining experiences.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Dusting furniture
- Customer service-focused
- Deep cleaning expertise
Timeline
Clean House
Premier Cleaning Services Inc
05.2022 - 2026
Housekeeper
Table Inn
04.2020 - Current
Food Runner
Golden Hotel
01.2017 - 2022